Ask a Mentor

Forum Posts

Sorted by:

refund

Hi, I am looking to buy a device that is still in its packaging but I'm afraid if it doesn't work I won't be protected. Is this the case or am I covered under Ebay's guarantee?

menus

When I click on menus such as BUY IT NOW, BEST MATCH, PLACE BID, MAKE OFFER, nothing happens. Is there something I need to set or reset on ebay or my computer?

Buyer is telling me Sim card doesn’t work for iPhone I sold.

I recently sold a iPhone to a buyer as unlocked A1901 Which is AT&T and T-Mobile, and they said that the Sim card does not work, I bought it used as a 1901 in perfect condition, and used it for a little while then sold it, I never really used cell ph...

Order issue

Hey guys, I ordered a set for pots and pans. Order goes through… shows up on my card info but doesn’t show up on my eBay order info… I didn’t catch this the first 2 times… the third try I did so I have a total of 3 orders that show and credited my ca...

complain the buyer

Hi them This buyer (Jessica Siplejess4438) Purchase 27 Pieces Items 300.70$ Dollar 9 Days ago but Did not Payment anything or send me massage Cancel all Order or Today this buyer re Bid 2 piece more Items I think They wont pay anything if this buyer ...

UPS discount

what is the UPS discount on shipped packages

if buyer is paying shipping label, why am I buying labels?

Where can I send my proof picture

So I just rejected a package and all though I have proof from FedEx office the seller tells me that the message doesn't show proof of return.now my ? How can I send eBay a pic of that return info.i got from them

paypal link

what happened to the link to paypal?

Sent back product to seller did not get refund

How do I get a refund on a product I sent back to the seller. They closed out my return but did not refund me the amount.

Exchange

When I bought something, it was defective. so I need to exchange. seller agreed to do exchange. How do I do it? How do I ship it back to seller and seller can send another one?

Buyer cancelled after winning auction

New seller and first item here. The buyer with the winning bid cancelled the order after the auction closed. Other bids came in but now I am stuck with no sale as the only option I had with the system was to agree to cancel. eBay has of course been n...

Community Mentor Program

Featured Posts