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Forum Posts

Seller canceling orders after payment?

Is it normal for eBay sellers to cancel orders already finalized. This is my first time on eBay and I bought an item yesterday. To find my account being refunded today. It says buyer canceled. I’m the buyer. I didn’t cancel.

User avatar by Enthusiast
  • 17 Views
  • 0 replies
  • 0 helpful

Tracking concerns

My item has been sitting in global shipping center now for 13 days. Should I be concerned?

Suspicious selling/product

I have ordered the exact same item from 3 different sellers in the last few months and haven’t received any of them. I have gotten a refund on all three, but what a hassle. One was mislabeled be the sender so it got delivered to the wrong address. Se...

eBay International Shipping Issues Losing Items?

I sent over $100 in comic books eBay International Shipping to a buyer in Germany in April and the buyer never got the books and asked for a return, which I honored despite the fact I had to eat the loss. Now, another buyer in Canada hasn't received ...

User avatar by Enthusiast
  • 27 Views
  • 0 replies
  • 0 helpful

Ebay

Phone number for contact us

User avatar by Pathfinder
  • 33 Views
  • 1 replies
  • 0 helpful

Terrible email techniques

I have a basic email to ask Ebay about and I spent 2 hours going through a solutions page why so difficult to send a simple email to ebay about a question, I'm expected to respond immediatly why cant ebay do the same? HOW DO YOU SEND A SIMPLE EMAIL T...

User avatar by Enthusiast
  • 56 Views
  • 1 replies
  • 1 helpful

Viewer count brightness

This week I have noticed that the viewer count on my active listings is faint compared to watchers and bid columns where their numbers are bold. Anybody else experiencing this?

User avatar by Adventurer
  • 20 Views
  • 0 replies
  • 0 helpful

Resolved! Color disagreement

Buyer sent email claiming item is not the color they expected. I, the seller, described the color and included photos in the listing clearly showing the color. How should I, the seller, reply to this buyer's message?Thank you,

User avatar by Rising Star
  • 115 Views
  • 5 replies
  • 0 helpful

How to turn off notifications

How do you turn off all notifications? I've tried.. it will not react to turning them off.. just because I look at an item doesn't mean I want to be hounded by notifications about that item every day.. very anoying .. about ready to delete the whole ...

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