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Forum Posts

Buyer address change after purchase

Hello! A buyer paid for an item, then they contacted me shortly after to say that their address has changed. They paid for shipping separately with this item. And the new shipping address is much further way from my store so the charges will be highe...

Newer email updates for Ebay

Hi, is there anyone annoyed over the language Ebay are using in updating sellers. Just seems so alarming - for example "Your Bank account was just charged" or "Upcoming charge to your bank account". Surely, they could choose better lingo. So alarming...

Insurance claims

Hey I was wondering how the insurance works, I received my item( a ring) and my partner lost it, and I'm wondering if the insurance covers that and I'm able to get a replacement

User avatar by Explorer
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Cancel a purchase

A buyer made a bona fide offer to buy one of my items. I accepted the offer. Within 30 seconds of accepting, the buyer requested cancellation of purchase. Reason for cancellation was that he placed the order by mistake. I believe he is gaming the sys...

Is There A Way to Issue A Partial Refund For Shipping Cost

Hello, I realized that I could ship an item more inexpensively than originally thought. I would like to refund a small amount of money to my buyer for shipping. Can anyone help me learn how to do that? It's not a return - I just want them to receive ...

User avatar by Not applicable
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  • 2 replies
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