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Reversing mistaken negative feedback

Up until March of last year, as a seller and eBay member for 23 years, I was proud of my 100% seller rating because of the care I take with shipping and handling, and communication with buyers. In the case of one item I shipped just before leaving fo...

customer asking for refund on items that are delayed by UPS

A customer bought 2 items from me, 1 of the items arrived in a timely manner. The second one was delayed and its been about 5 or so days and the status still has not updated to delivery. They opened a request quite early on and it will close on 3/17,...

And offer from a buyer that is accepted by the seller is no longer a binding agreement with ebay

Buyer and seller can agree upon a price but until it is paid for it is not a binding agreement and does the agreement will expire within 24 hrs so I was told by ebay tonight. WOW

Sold up on my site

I sold an item that I had on eBay. But the lady contacted me and she lived by my house so she purchased it and I want to know what to do with eBay?

How to adjust price after buyer has paid

I sold an item as a set of two. Before shipping I noticed one has flaws. I intend to offer buyer a discount or adjust the sell price to include only one item. How do I make price adjustments after the buyer has already paid?

I didn't get my order

My Order number:21-12776-72935I order the item on 3/5/2025, the item would delivery on 3/10, but until 3/14, I didn't get my order.

Request for payment to a buyer you already made a refund to

I sold an item that got lost in shipping for awhile. The buyer made a request for a refund after 2 weeks since the item didn't show. There was not any updates on the tracking so I refunded the buyer. 2 weeks later the item arrived to the buyer. The b...

Why so little views? On one of my items I had zero is this just a scam?

I posted and had like 7 views in 3 months eBay sucks

Please send me the shipment invoice. I need a copy of this shipment

Please send me the shipment invoice. I need a copy of this shipment.

legal action

How do I get specific information on seller so I can serve papers (law suit)? Will ebay gigve me this order do I need enjoin ebay?

Buyer askinfg to return after damaging my item.

I have a buyer asking to return an item that clearly has no defects, blemishes or scratches as they are claiming does now. The listing photos show zero defects and are very specific. They are now trying to request a full refund. What do I do?

My package arrived empty. I think I was scammed.

Sellers canceling orders and reporting to eBay that the buyer requested the cancellation.

I have recently placed two separate orders for bookshelves (made in China) from two separate sellers. Both canceled the new-in-box orders, stating that the items were damaged. Both reported to eBay that I, the buyer, had canceled the order. I have re...