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Forum Posts

Recent Format Change

The recent change in format of the items presented for purchase is terrible. Scroll Right, Go Down, Scroll Left, etc. In the process it is easy to get lost and not get back to an item previously looked at. Terrible. Plus when I am on my mobile phone ...

User avatar by Enthusiast
  • 28 Views
  • 1 replies
  • 0 helpful

Return label

I would like to have my return label mailed to me. I don't have a printer. I'm not very good with this type of stuff

User avatar by Explorer
  • 35 Views
  • 2 replies
  • 0 helpful

shipping error message when listing

Trying to list item. Charging flat rate and dollar amount. Keep getting shipping error. Have 5 listing currently with shipping with that same choice. Will not let me list?

User avatar by Adventurer
  • 23 Views
  • 1 replies
  • 0 helpful

Need help for buyer

I have a customer who is trying to buy an item but the listing is giving him an error message. I have enabled international shipping but it’s still not letting him. Does anyone know why that could possibly be?

Selling

A buyer messaged me their phone number asking me to message them a picture of the item that i accepted their bid on is this normal?

Misleading buyer

My buyer listed misinformation as to why he wanted a refund. I refunded him even though he did not tell eBay the truth. How can I block him from viewing any other items on my page?

User avatar by Rising Star
  • 37 Views
  • 2 replies
  • 0 helpful

Double Billing

EBay needed me to re enter some credit card information for my last order and charged me twice for the same item. what is best way to get resolved?

Credit on account

I have a credit on my account for fees I was charged that i shouldn’t have been how do I use this credit

Refund process and timelines?

I have returned an item and it shows that the refund will be cleared within 3-5 working days - does this mean that the seller has definitely made the refund and the money is currently being held/processed by ebay?

Retract a bid?

I’ve retracted bibs before,but this time it won’t work. I did the whole process,Ebay says contact the seller,I did,he says I can only do it…I keep trying to cancel my bid,still only same issue..HELP?

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