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Forum Posts
Resolved! I sold a necklace, and the buyer hasn't paid nor has she answered any communications
The buyer bid on a necklace. I noticed that under her profile it said from Australia. I sent a note asking if she lived in Australia and she never answered. I sent numerous reminders and still received no response. I can't cancel and relist based on ...
Buyer gave me the wrong shipping address, package was returned, how do I resolve this issue?
New seller here. I shipped an item to a customer but the address they provided was incorrect, leading to USPS to be unable to deliver the package and returned the packed to me. How do I rebill the customer for shipping and change the shipping address...
Seller complaints
how come if a seller messes up your purchase and you leave them negative feedback ably won’t post it? so the seller wastes your time and then gets no negative feedback and comes out smelling like a rose…
No sales after time away
I’ve been away for several months and will be home in 6 days. I should be getting sales now. What’s going on? I’ve continued to list while away.
Hacked Account
How do you get resolution from a hacked account where delivery address was changed and items delivered to wrong address.
Buyer requesting personal email.
I have a buyer who has made an offer and is requesting my personal email in order to make payment. Is this normal?
Showing delivered but item is still in transit
hi i am the seller.i put the incorrect postage on a package it was sent back. i resent it with the correct postage but the buyer is upset because it shows that it's been delivered (to me). i have sent the buyer all the new tracking information but th...
trouble relisting unsold items
Account was temporarily suspended for past due shipping balance. Past due balance was paid and account was reinstated with no other issues. It's been reinstated for 48 hours now. Previously active listings were all moved to unsold. When I try to reli...
Item reported as delivered hasn't arrived
I got a specific message that my item was delivered to my address this morning, several hours ago, but it has not arrived. It doesn't look like a USPS message. I'm guessing that the message is generated by E-Bay. Could it be that the message is in er...
Bluecare express
BUYERS.ANY SELLER THAT USES BLUECARE EXPRESS IS A SCAMMER.THE SELLER WILL SELL AN ITEM.THE BUYER PAYS FOR THE ITEM.THEN THE VERY NEXT DAY AFTER THE BUYER HAS PAID. THE BUYER GETS A MESSAGE THAT THE PACKAGE WAS DELIVERED NEAR THE DOOR OR PORCH.THE PAC...
Shipping refund?
okay so i set up my listing to be priced for shipping and shipped by fedex, through ebay. Upon selling the item, i decided to read some ebay shipping reviews. Upon doing so, i decided it would be better to ship the item through fedex myself. However ...
