eBay

Imitation Product

I received a product and it is a knockoff item and I purchased it as a guest since I couldn't remember my password at the time. I want to get a refund on this item and the the buyer will not answer my emails. who can i contact to help with this?

Accidentally canceled order

I had an auction sale and the buyer had not paid yet because they were waiting for other auctions to end and other items that I would be listing. I was fine with this and we have been in communication about it. But... I accidentally cancelled the sal...

potential buyer canot complete the purchase he says it is something to do with shipping

postage being charged to old checking account

I recently switched my ebay account over to an LLC and business account, unfortunately when I purchase shipping labels through the platform it still charges my old account even though its not on file....

Weather

Today the weather here in hanoi it’s too hot 

filing a claim with eBays money back guarantee

I purchased an item based on the seller's description and details listed, and what I received was not what he represented. He denies all liability and refuses to admit fault or allow the return of this item, and refund my payment. He listed this item...

NOT WORKING

i am trying to refund the seller and I keep getting this message Your refund did not go through. Please use a different payment option and try again.It's not you, it's us. Please go back and try again.

Items I bought in 2020

Is there away to look at items I bought in 2020?

restrictions

sellers dont know nothing about restrictions ,what is going on with ebay

Wrong tracking details

I have entered the wrong tracking details and I'm unable to change its my 1st time selling and not sure what to do

why some boats are imposible to buy from USA buyers ,message said not available for shipping toCanad

see sent offers

Hello How can I see offers which have been sent for sold listings? 

Question about shipping through ebay

I'm just starting to sell stuff on Ebay and I'm using the USPS priority mail option through Ebay to ship an order; the customer is paying for shipping. What happens when the actual shipping cost is less than what shows on the customer invoice. Is the...

Love-happyshopping is scamming me

I've been trying to get a refund since December and all they keep saying is we'll look into it, do they get to get away with scamming us out of our money

Change of location

I registered an eBay account in Russia in 2013. At the moment I have been living in the United States for six years. How can I change the region of location?