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Cancel my order

The seller said that she will refund me because the purse that I ordered has some issues. And she only created the shipping label, so the order has not shipped yet. Can you please help me because I don't want it?

Buyer fees

Hi I just sold a ysl bag for $675 but the buyer is confused on why they were charged an additional $47 in fees. Please reach back to me asap, thanks in regards.

refund for unused shipping label

Hello,...I purchased a shipping label for an item a buyer requested to cancel. Shipping label wasn't used. How / where can I request a refund for the unused shipping label? also,...it has been about 5 days since I purchased the label, is there a time...

Fraudulent ads by sellers on ebay

Multiple sellers are advertising blurays and dvds manufactured overseas as being "all region" when they are clearly marked on the packaging as region 3 4 which are unplayable on US equipment. The sellers claim that they accept returns, but they don't...

contacting a bidder

Someone recently placed a bid on one of my items. I need to contact them but there is no where for me to message them. What should I do?

drafts

How many drafts can i keep in my draft bank? And I thought the expiration date was 75 days but it appears it may have changed to 30 days? Can someone tell me the answers please? thank you.

late shipment

A buyer ordered and paid for an item that is out of stock (I did not know it was out of stock). Can he wait for the item until third week of June if he so wishes or am I obligated to refund him immediately? Thanks

Authentication process

I have a question, why do the authenticators not send the top to the shoe box? This is the second time it’s  happened, but this time the top has been cut off the shoe box.

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