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Forum Posts

Payouts blocked

Hi, I was sent this message when attempting to withdraw funds I've recently switched to manual withdraws and its been working fine this past week up until this point I'm curious why they may be doing this and if anyone else has had this issue? My acc...

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Shipping error

 Day 2 of not being able to select a shipping service. Not sure if it’s a glitch on my account or this is happening to others.I primarily use standard envelope, but right now it won’t let me select anything without resetting to this. *does the same o...

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Email

every time i go on eBay, I get a email alert telling me ( an unknown device has signed in to my account. Ian in Sarasota FL. USA. I log in up to 6 times a day. so your blowing up my mail box. ( STOP ALREADY ) this has been happening for over 6 months

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Partial refunds

I need to provide a partial refund to one of my buyers. How do I do that on the eBay app? I can’t find any Returns/Refunds functionality (and I don’t have access to my computer today) Thanks!

Blank eBay screen

Screen blank after opening site with password, nothing responding, reset password did nothing??

Change in item selling - buyer wont respond

I have some walkie talkies snd their chargers that I sold. While packing them for shipping I noticed that two of the chargers were not compatible. I have messaged the buyer that I will either discount the price to reflect the cost of chargers ($80), ...

items in basket

Signing in to my account at Ebay.co.uk has started redirecting me to ebay.com. This seems to result in items in my basket disappearing saying your basket is empty. Sign out and back in and basket icon shows 7 items but clicking on go to basket return...

Change time zone

I moved from west coast to east coast and updated my address. But listing times are still giving as Pacific Standard Time instead of Eastern Standard Time.

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  • 1 replies
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Sales tax on nontaxable items

I recently purchased a food item on ebay. I noticed that despite the fact that this item is exempt from sales tax in Maryland, tax was charged. Does ebay have a way of requesting a refund of tax on inappropriately taxed items? If not, what happens to...

Parcel arrived, but no email with code to release my package from click and collect shop?

Hi, I recently purchased a item from abroad. It was delivered by Royal mail tracking, to a click and collect shop. When I got my email confirmation from ebay, it just said my package had been delivered. When I went to the shop to collect my parcel, t...

Fraudulent Listing

So, ebay's "report an item" option is basically useless. There is no dialogue box to explain what the problem is in detail. I even called their toll-free number, and the recording shuffled me around, pointed to the website, and hung up on me. Here's ...

SAVED SEARCHES

I HAVE NOT RECEIVED MY SAVED SEARCHES FOR THE PAST 3 DAYS. IS ANYONE ELSE HAVING THIS PROBLEM?

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