Ask a Mentor

Forum Posts

Sorted by:

Scam likely

The person told me they couldn’t send the items and told me to cancel. But then proceeded to reject my cancel request. What do I do?

How do you get eBay to "call you" - what are steps ?

I live in San diego, and it's Saturday night - 8:20 pm....are they even open ?

Removing items from save for later

How can I remove items from my save for later category? I try to remove and it is not doing anything.Thank you!

Delete past purchases

After so long I can't delete past purchases that I don't want to show. Is there a way to delete those that are a couple years old.

Vanishing orders, new amounts?

Was selling some games, a customer contacted me and said they ordered six but only got one I looked back at my listings and it did say six so I sent them five more. As soon as I told them I sent them five more that listing vanished and another listin...

Seller says he sent return label but I never received a return label.?

Seller says he sent me a return label but I never received it.

Customer service

How do I speak with a REAL HUMAN that works at ebay about my concerns?

How to give a full refund?

How to give a customer a refund?

Fraud

So I recently purchased an item for one of my tools. I’ve been trying to buy more on eBay and less on Amazon so that my money goes to smaller companies. With this item it was defective. Some of the parts weren’t even the right size. I tried to leave ...

How to delete recently viewed items?

Return after 90 days

I bought an item that I didn’t get installed until now and is defected seller won’t respond please help has been longer than 90 days

eBay Catalog 2023

Hello, Does eBay still offer a catalog as a listing tool? I would imagine it would be located somewhere in the Seller Hub? I can’t seem to find it. Any help would be appreciated. Thank you.

below standard

Being below stand on eBay is not really a sellers fault. Everyone complains about low sales. How can lowering your selling numbers for a month possibly help.

the seller Name

Attention the seller My itemI try contact you several times your phone but closed and no accepted any messageI send to you messege about you're blocking my STB box, whoever your prescription photos at the web sidethe STB box open for services and rec...

leaving feedback

so just thought I would ask the question, do we as ebay buyers think that leaving honest feedback for sellers is what we should be doing? I just recently found out that if a seller doesnt like your feedback they can have it removed so other potential...

Community Mentor Program

Featured Posts