Ask a Mentor

Forum Posts

Sorted by:

Seller shipping costs

Buyer paid $22 for shipping, I still need to pay $18 to print shipping label?is that right?

Buying

Can I purchase an item with my ebay account balance without a payment method on file

Why has my Watched Items converted to US dollars?

Hi, does anyone know why my watched items have converted themselves to US dollars instead of my country of origin- Australian dollars. So distracting and confusing. Ivy

When a buyer returns an item because it broke in shipping, shouldn’t they get back their original shipping cost alone with the price of the item they purchased? I’m not referring to return shipping. Thx

Finding a seller

Hi all! Can anyone tell or advise me how to find a seller on here(please&TY) I have their 1st&last name (as well as area they sell from) but I want to see what they’re listing~can anyone help???

how can I see an invoice that I've already sent to a buyer?

I sent a buyer an invoice and I'd like to see what I already sent, where can I find the invoice I already sent ?

How To Protect Against Buyer Dishonesty

I am selling a diamond engagement ring at the moment and something occurs to me. I'm sure that the buyer will be an honest person but I'm wondering whether there is a way that I can protect myself. For example, what it a buyer claims that the ring wa...

Paramount Studio digital redemption

I don't know how to send information to an Ebay legal department ? 3month ago I have bought 4K blu ray Terinator Genesis on ebay. Seller had 4 brand new identical movies in shrink wrap, and after receiving one I was trying to redeem digital copy but ...

difference between preview and actual

when I am selling an item, why does the active listing differ from the preview? Specifically, I select "USPS First Class mail" in the preview, and then when I list it, it changes to "free 2 to 4 day shipping". This is not what I selected, and not wha...

Calculated shipping

Today while listing I noticed my calculated shipping doesn't show an estimated price as it has always in the past. I doubled checked and my sent from zip code is entered in the system on the post, I even deleted it and reentered. Any ideas why this w...

closing my accunt

I nwant to close my account ASAP. I have a negative balance. Clear it to close my account

Old Samsung battery

Battery number TH1G708XS/2-B.Email... 77130@live.com

I purchased a motorcycle seat (Harley) from a seller that is in India.

I purchased a seat for my Harley panhead and they want me to pay for the shipping cost to India, the seat cost was $85.00 but the shipping cost is $240.00 he is misleading and I will have to keep the seat and sell it my self, this is wrong and mislea...