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Ebay gift card

I purchased a $200.00 Ebay gift card. However, it shows a zero balance when we have not used it. Please tell us what we can do. Thank you

Deleting item from watch list

I have an item I purchased when I try to delete from watchlist it keeps coming back

members using fake aliases and eBay must do a better job of screening

had a member win an auction nothing unusual but then look at his username was aggressive and then a ridiculous phony name and so when i saw it i was taken back by it because had a couple of other situations where they were scammers in just a short am...

My account was suspended

I have been trying to fix my problem for 2 weeks now. I was rushed to the hospital, where I still am, with a blood stream infection. They suspended my account on August 23, since I was in ICU and had no access to my account, sales, inventory, etc. I ...

Returns and refunds

I returned an item, received my refund, but the seller is asking me to check something saying that I confirm that I received my refund. I cannot find anything like that anywhere, and I cannot contact eBay, because they say I already received my refun...

There are accounts that repeatedly play pranks on various auctions with no intention of buying.

There are accounts that repeatedly play pranks on various auctions with no intention of buying.eBay has a help desk if a seller is being pranked, but is there a way for us, the viewers, to report it?https://www.ebay.com/bmgt/ViewBidderProfile?&mode=1...

Contact eBay by phone

I have tried for up to 4 hours a day to speak to an eBay person about an item I did not purchase but was delivered and billed to me. The chat page is100% useless. I updated my phone # online. I must return the item by sept 25th but I must pay shippin...

Extended warranties

I purchased an item from a seller, also bought a 2 year extended warranty for the item, seller canceled order because he claimed the part was low quality and that he had ordered a better quality batch but it would take too long to arrive, refunded mo...

Sick of counter fits...

The last two purchases I have made on Ebay have been fake. So irritating. It must be an issue as Ebay is now making commercials about it. Don't care how slick the commercial is, Ebay is clearly failing to keep items legit. I have lost faith and will ...

Promotion charge when buyer asks to cancel

Hi, I just had a buyer make an offer on an item and I accepted it. The buyer then asked to cancel the offer because he misread the description. I cancelled the order for him. However, I had paid for the listing to be promoted. I have since relisted t...

How to use eBay provided description

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buyers shipping address

sold a item ,used the address he had on his page , hes tlling me thats not his address ,so what do i do now? thanks

New seller !

I'm new to eBay and selling things online. I made a sale on the 7th and shipped item today and as I was checking my account I notice it's been listed again and will be charged a fee ending early. Just curious if I did something wrong and how to preve...

How do I refund a buyer they’re shipping cost?

I have a buyer who paid for the item and paid shipping. The item arrived in many pieces she said. She’s trying to send me pictures but eBay will not allow her to have my email. I know I can refund her the purchase price but what about shipping? How d...

Ebay wont refund me after i was sent a counterfeit item

Any advice on who to contact? I keep getting reps from overseas who keep asking the same questions. I was sold counterfeit cards and seller is giving me a hard time. I'm just looking to get my money back after being scammed on ebay and ebay has been ...