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Item marked as "delivered" but was actually sent to a different address

Hey eBay community, I'm curious if anyone has been in a similar situation. I recently bought an iPhone and the seller is claiming they sent it to my house but USPS is telling me that it was sent to a totally different address (even the street name is...

Refunds-so much for seller protection

I've been lucky up to this point. My customers have been wonderful. But...A woman purchased a lovely hooked rug from me recently. The rug had a 'secure' latex backing. In short, she destroyed it. Literally scraped or stripped all of the backing off c...

change my handling time

Hi I am trying to change my handling time on on the form for new listings I can't find out how? So I don't have to change it every time ? Thanks

combining orders

my buyer bought 2 items and paid for them how can I combine the shipping

Unable to list an item that is currently being sold by others

"It appears you are attempting to list a gun part prohibited on eBay" pops up.I triple-checked the specs, and they're identical to the exact same item that is currently listed by other sellers.My photos are very similar to those that are listed.I've ...

combining shipping after the buyer has paid

how can I combine shipping when the buyer bought 2 items and paid shipping on both

Item received was not what was listed.

Item received was not what was listed. Ebay says money back guarantee but only talks about product returns. Seller is no help. Looking at reviews they have a history of fraud and should be held accountable.

Why ebay tech support so afraid to escalate

Every time I have to call tech support it seems like the staff is legit scared to escalate a matter. Also I have to call them and file complaints with the BBB way to often just to get "my funds" you know the payment for the item that was mine that I ...

Second time I had to post this forgot to include picture

These tubeless valve stems are supposed to be 60 mm they are supposed to be just like the brand Stan’s it is obvious they are 44 mm compared with my calipers and a package of a Stan’s 44 mm the seller told me he has sold many sets and nobody has ever...

Price Reduction

Has anyone run into problem with seller dropping price within a few days after item was purchased and seller not working with buyer to refund the price difference? eBay does not help with this issue. Suggestions?

how do i get help from ebay with an unresponsive seller?

i follow the steps, but i get error when selecting the item i wish to report. their customer support system isn't very help. my problem:- seller was responsive to my initial question with interest to purchase- paid for item (this is an international ...

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I purchased a from a company said they are 60 mm

The company that sold them called them 60 mm Lanks, which is what I ordered from them. They said they are the same as the brand Stan’s I sent pictures of the measurements with calipers and they basically said they have sold 20+ pairs and nobody wants...

Fraud

The seller listed a fragrance I bought as 'New without box'. When it came it was more than half used. And no, it didn't leak out. When I contacted them they told me all sellers list this way because Ebay won't let them list the item as used. I've req...