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Forum Posts

Shipping Difference

Customer purchased an item but I didn't charge enough for shipping. Do I have to refund and cancel the sale, or is there another way for the customer to pay the difference?Thanks

No order

This seller refuses to send order and refuses to refund my paymentTtf 

Not getting emails

I used to receive emails revealing the new listings for my saved searches every morning. All of a sudden the emails stopped, I even starting new saved searches and no emails for them either. The saved searches all are set to send emails but I don't r...

User avatar by Rising Star
  • 45 Views
  • 0 replies
  • 1 helpful

Bogus eBay coupon offer!

Received this offer in my eBay messages the other day:Tried to use it this morning to buy an iPhone. Although the discount is valid thru 9/30, it stated the coupon is no longer valid!What’s up with that??Take an extra 15% off eBay Refurbished findsSa...

Purchase history

How do I contact eBay to get purchase history or seller contact info from item I purchased?

User avatar by Enthusiast
  • 21 Views
  • 1 replies
  • 0 helpful

Will not process my payment

I have been trying to pay for a couple of purchases. eBay's payment site won't process my payment. I can't seem to get ahold of anyone associated with eBay. Who do I talk to to get help?Thank you,~ Jonathan

Item NOT received

Greetings! I have an issue with my most recent purchase. The seller provided tracking information which shows my order was delivered to my address but upon checking with the post office, I was informed that the address on the tracking information doe...

RIDICULOUS BUYER!!!

I don't know if am I the only seller that had this ridiculous buyer situation. I initially received a request from the buyer regarding a defective item they had purchased from me. In response to their concern, I promptly sent a replacement order, val...

combined shipping discounts

Hey all,I want to offer a combined shipping option when a buyer purchases more than one item. There used to be a place where I could set this up and designate how much an additional item would cost to ship. Now, it's called combined payments, NOT com...

Getting Scammed

Hi. It seems, that I seem to draw buyers who try to scam me (not sure of the reason). Today, I had an offer for something I am selling. I tried to find info on the buyer but there was none. Only that he is a member since 2022 and has a positive recor...

Hiding Orders

I have always been able to hide orders on my summary page. Recently this function has disappeared. What can I do?

User avatar by Explorer
  • 34 Views
  • 0 replies
  • 0 helpful

Trying to get a refund

Hi new to using eBay. I purchased an item as a guest, item never received have emailed the seller with no reply. how do I go about getting a refund?

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