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Forum Posts

shipping one is fine, more than one is too big

I have multiple items for sale that are fine to ship in a large flat rate box one at a time. It fits tight, but it works out fine. I have a buyer who just bought 4 of the same item, and I cant seem to figure out how to buy 4 separate flat rate boxes ...

Glitch

My cart keeps showing an item that needs to be paid for, but my purchases shows that I've already paid. What's up with that?

creating an invoice before item is sold?

A buyer has contacted me regarding a large refrigerator. I am not offering shipping. Buyer says I must create an invoice because he says he can not offer to purchase with out an invoice. I have absolutely no idea what to do.

User avatar by Pathfinder
  • 53 Views
  • 2 replies
  • 0 helpful

Returns with nothing wrong

My customer has reported that an item he ordered and has received, was for his mother and she can no longer use it. He wants to return it. I have on my site that I do not receive returns. However, I know that Ebay can allow returns. This is not broke...

Item that does not work

I purchased a SSD card. When I made the purchae the delivery date was up to 2 months. I sent a cancel request and I was not able to cancel. I requested a return of the product. It came earlt and I decided to keep it. When I tried to install the card ...

User avatar by Adventurer
  • 18 Views
  • 0 replies
  • 0 helpful

Shipping charge

I was charged 10 days later after deliver for a second shipping cost. Why did this happen?

User avatar by Enthusiast
  • 17 Views
  • 0 replies
  • 0 helpful

Purchase Protection Internationally

If I purchase a motorcycle from a seller in the US from the UK and the seller does not release the motorcycle for shipping does the purchase protection scheme cover me and I can retrieve my money?

Questionable Account Restriction

Anyone ever have their account restricted because of “missing tracking information on previous sales”, when in fact all sales have tracking information attached and clearly visible on the listing?

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