Ask a Mentor

Forum Posts

Sorted by:

No response for a fraud claim

I have a situation where we called Ebay to report fraud on our account. Someone hacked our PayPal account and charged three gaming computers with the total nearing $4900.00 through Ebay. Nothing in the transaction ever showed up on my account, yet th...

Item Relisting

How often does a buy it now item automatically relist when it doesn't sell? I can find information about Auction style listings but not Buy it Now.Thank You For Your HelpOodelally Shop

Buyers abuse return policy

Is there anything that can be done to protect me as the seller from buyers who abuse return policy bY returning different item than they purchased from seller

Amount paid for Items

How do I find vintage rugs sold on EBay and their purchase price?

Combined shipping - seller

How do I combine shipping on several items when I didn't sign up for it.

Points

How much are my points worth I have on my ebay mastercard account?

How do I figure the processing fee?

How do I figure out the processing fee?

Auto pay on offers

How do i turn off automatic payments on best offers? I'm the purchaser not the seller

Help with a order

I need help with the order < I order the wrong part I need the 2015 front wheel bearing for a ford fusion not a 2015 ford focus can you change the order

Feedback gone

Hi everyone. I've been selling on eBay since 2000. My feedback used to say 100%. I have not sold anything recently (until last week). I don't show where I have a feedback rating, anymore. Even though I haven't bought or sold in the last year, shouldn...

Damaged by UPS

How do I contact UPS that shipped through eBay , My product was dropped

Seller sent a substitute item in place of what I ordered

The subject line says it all but here are the details. I purchased a Saichi G800 NVMe PCIe 3.0x4 1TB SSD along with a couple other SSDs from the same seller. Instead, I received (without prior notification) a SemsoTai X400 NVMe PCIe 3.0x4 1TB SSD, su...