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Resolved! Late Arrival

I opened a case regarding not getting an item. It was finally shipped but arrived 5 days late. They said my case was closed because it arrived, but I could ask for a refund for "Late Arrival" I asked the seller for a shipping label but they will not ...

User avatar by Pathfinder
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  • 1 replies
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Resolved! hair extension

I sold hair extensions that I listed as: Brazilian Virgin Hair Bundles Human Hair Texture: Body Wave This includes 4 Bundles, each is a different length: 1. 14 inches 2. 16 inches 3. 18 inches 4. 20 inches One of the photos in the listing shows the l...

User avatar by Adventurer
  • 56 Views
  • 1 replies
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I didn't get refund

I purchased an item but it wasn't the right fit for my car. The seller said ship it back and they would refund me. I sent it back and I paid for shipping but they didn't refund me and kept the item.

Resolved! never received an order, ebay refused to do anything

I placed an order three weeks ago, the seller never shipped the item (based on the status of my order) and then the seller stopped responding to my messages. THEN I contacted eBay and they refused to do anything about it! what am I supposed to do?

Resolved! shipping charges

listed an item that I have 16 of.listed buyer pays 45.00buyer bought 8 of them and Ebay only charged 45.00 shipping when it should be 45.00 ea. or a combined price based on weight.Ebay is charging me 107.10 for shipping.How can I contest this?

User avatar by Explorer
  • 28 Views
  • 1 replies
  • 0 helpful

Emails in Spanish?

We lived in Mexico for four years and used eBay one time there. I never changed any language preference to be in Spanish, but now that we are back in the United States, all of my eBay confirmation emails are in Spanish. Anyone know how to change this...

User avatar by Explorer
  • 24 Views
  • 3 replies
  • 0 helpful

Resolved! INTERNATIONAL ORDERS MAILED ON SAME DAY SENT TO WRONG BUYERS ENVELOPES WERE PROPERLY ADDRESSED

2 INTERNATIONAL ORDERS MAILED ON SAME DAY SENT TO WRONG BUYERS ENVELOPES WERE PROPERLY ADDRESSED CUSTOMER SENT PIC OF ENVELOPE WHICH HAD NAME AND SHIPPING INFO FOR THE OTHER ORDER SO ITEM WERE MIXED IN GLENDALE SHIPPING FACILITY BY EBAY WHICH MEANS T...

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Resolved! Package lost in the mail

Hello, I shipped an order using a Canada Post shipping label I bought on eBay. Several days later the ite is still out for delivery but the buyer still did not receive it. I verify the tracking number with Canada Post, but they tell me it is not a va...

Resolved! Buyer offers you a lower price for an auction item via message

A buyer offered me $15 including shipping for an auction item listed a $16.95. Is that something one can do? And how would you go about doing it?Not that I want to take that offer, but I am somewhat new to selling and just wonder if it is something t...

Return Item

Return ID:5287535749UPS Return Shipping Label Tracking number is: 1ZY5564Y6802113214,I have already shipped the item on March 20th.But the return page shown that the Tracking number is 421124V8W1S2, and it is not shipped.

User avatar by Explorer
  • 13 Views
  • 0 replies
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Resolved! Never receive eBay call ball

Hi. How comme eBay call back after waiting for 40 minutes never succès, no phone call back and see that a miss call which did not ring Even seeing the coming call on the phone screen.

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