Ask a Mentor

Forum Posts

Sorted by:

8 free relistings

is the 8 free relistings only available to new or occasional sellers? i haven't had this option on my listings in months.

TAX EXEMPT BUYING FOR RESALE

I purchase items on Ebay to resell. How do I get tax exempt status for Ebay purchases?

Shipping lanels

Where is USPS Priority Mail Small Flat Rate Box, ebay labels not found

refund on non delivered ite,

Hi There how do i spply for a full refund on item not delivered.photos show that item was left OUTSIDE my property and not in a safe place.cheers Carl

i need advice regarding submission of a false complaint by a customer

I have been an EBAY dealer for 22 years, my feedbacks are perfect and I have never had a problem with a customer.Two months ago, a customer bought drone equipment from me, which includes 6 batteries and a charger, this is expensive equipment, the cus...

Return label for authorized return

The seller says they have issued a return label but I can’t find it anywhere. They say that I now have to contact eBay for the return label for their approved return. How do I proceed?

Does eBay have a translation app for international transactions?

Does eBay have a German to English translation for correspondence for international messages to buyer and seller.?

Really Frustrated with Ebay

I purchased a thermostat plus an additional Allstate Protection plan for the thermostat. I never received the thermostat, opened a case with eBay, and was able to get a refund for the thermostat...but not for the Allstate Protection plan. I tried to ...

paypal credit

why I can't pay on ebay with paypal credit? it does not give me the option at checkout.

Why Ebay doesn´t replace a lost item in shipping and instead gave not desired money refund

I bought a notebook. Delivery was dated for almost 45 days later (01 NOV). I contacted twice the seller as soon I suspected something was going wrong in shipping (OCT 16). They ansewered that because it was an international shipping the responsabilit...

Where is my refund???

14/11 seller and ebay confirm a refund for a return. Thy said it need 3-5 days to see the money in my bank acccount. 10 days later nothing. I contacted with paypal and told me there is no refund issue and i open a case.Ebay help sucks. The automatic ...

Drafts on phone

Why can I only access 5 draft items on my phone? if I add a draft to the 5 another one disappears, leaving me 5....It's the same on my tablet.

Seeking technical support

Dear eBay Technical Support Team,I am reaching out to report an issue we have encountered and to seek your professional assistance. All employees in our company are facing an anomaly when attempting to access your website, specifically, a particular ...

Shipment delivered but not indicated in Seller Hub

Hello, I sold a product that was delivered but it doesn't show up in my Seller Hub. How do I get it to show up and therefore get paid? Also, I cancelled a shipment for another product because the buyer gave me a wrong address. The product has since b...