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Forum Posts

Total Rip off awful customer service

I ordered a cooler (China), asked to cancel because it wasn't being shipped. Like snakes they refused to cancel, allegedly shipped it and I never received it.eBay customer service is a no help joke. I get the run around, lied to and blamed for the pr...

User avatar by Enthusiast
  • 36 Views
  • 1 replies
  • 0 helpful

Stolen merchandise on Ebay. What are our options?

I'd like to know our options, concerning stolen merchandise. An international shipment went missing from UPS in 2022 and now we see that the items are being listed for sale on Ebay. We have offered the seller a substantial finders fee for their retur...

User avatar by Explorer
  • 67 Views
  • 3 replies
  • 0 helpful

Resolved! A WAY TO ENCOURAGE BUYERS TO BUY BEFORE REMOVING LISTING

Sellers are at the mercy of "giving away" their item for sale at prices below what they paid, listings/promotion fees tacked on by Ebay. That said, I like to propose an idea of: informing buyers who have tagged your item being considered for purchase...

User avatar by Explorer
  • 23 Views
  • 1 replies
  • 0 helpful

No contact with seller

I ordered something for the first time on Saturday of last week. I paid for it. I got an email with confirmation, an item # and an order #. I have never heard anything. I have tried to contact the seller, but it keeps saying I have no order history o...

Resolved! seller left me negative feedback

How do I remove negative retaliation feedback from a seller? I recently left a review after receiving an item I bought. I gave 5 stars in all categories except description and wrote: "Bought a trinket box and can t close the box because there s a loc...

Resolved! Shipping fees for buyers

Question....2 sellers in New York City selling DVDs. Both ship USPS MEDIA MAIL. One seller charges $4.70 for shipping. One charges $10. How and why is that possible? When I look at the max fee to be charged by sellers... It's $20! Ebay states that nu...

Resolved! Contacting ebay

Can someone tell me how I can contact an actual person at eBay, either chat, phone or email??? None of the AI options is what I need, and there is no option to talk to a person. Thanks.

Shipping labels

First my shipping labels stopped letting me print a receipt on the other half. Now even if I click print label it will only print a QR code. It's very frustrating and since I have had my own bad experiences with carriers not properly delivering packa...

User avatar by Adventurer
  • 64 Views
  • 3 replies
  • 0 helpful
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