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Resolved! After the fact payment

Hello!I purchased some refrigerator water filters from eBay. After not receiving a confirmation email or anything after the purchase and it taking longer to receive the items than originally expected, I contacted my credit card company thinking I had...

Resolved! Canceling an order due to out of stock

Hi. I need to cancel an order as a reseller because the item is non longer available. The buyer has already paid but the payment is currently on hold for shipping. When I try to cancel the order from seller perspective, the system says I owed the tot...

When responding to an offer to bundle some items together can you reduce shipping for them

I received a message from a buyer who wants to buy 3 small items and combine shipping. Of course, that is no problem BUT she said that if she makes and offer and I accept it she will be charged shipping for each on her credit card. When I combine shi...

It’s been over 2 months since I received my purchase, and I just realized it’s counterfeit.

The seller wouldn’t respond. What should I do?

Return of defective home appliances

Regarding 10-12439-33075, after receiving the product, I confirmed that it did not work due to an initial defect and contacted the seller. After that, I suddenly fell ill and was hospitalized for a month. When I was discharged from the hospital and t...

Invoice

I want to have an invoice on an item bought more dthan 90 days ago. Sellers asked for my email. Ebay refuses to pass my email adres.

Resolved! Dishonest Seller

I discovered that the .800 silver figural Javanese set is silver plated and does not register for silver content on a XRF device and have documentation shown to Seller. I asked Seller as he states it IS .800 as to why he does not buy back if I can ge...

Resolved! Defective device

Plantronic Bluetooth device i bought after 3 to 4 hours charging it's doesn't scann to pairing not even a sound speak inside Bluetooth nor volume sound more likely it's dead and I try to enter for request for refund it's doesn't letting me down loadi...

Resolved! Help

Hello. Someone has a number to call Ebay

Resolved! shipping label wont print full size

Theprint on the shipping will vonly fill about a 1/3 of the 4 x 6 Label.

Resolved! Refund

Seller did not issue correct refund amount

Resolved! How to change my case type

Hi,I want to change me case type from return the order to item hasn't arrived Coz the seller did not ship the order even and his page had been removed Advice please

Customer requested cancellation after I purchased shipping label on ebay. I haven't shipped the item

I noticed that the customer requested to cancel the order right after I purchased the shipping label, I haven't shipped it yet. How do I handle canceling the order. I received a 'You let us know that you can no longer cancel this order because you al...