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Forum Posts
eBay refunded an order because they could not ship to overseas but never returned the item
I do not ship overseas. I received an order to a California address and shipped it. About a week later I got an email from eBay that the item was refunded because the foreign country would not allow shipping this item. Apparently the California addre...
Ebay's invoice was in error
I am a seller. Yesterday, Nov 2, a buyer purchased via BUT IT NOW eleven of my auctions. When I sent the invoice to include combined shipping, eBay had only charged the buyer the "starting bid "for each auction and not the BUT IT NOW price. Who do I ...
Resolved! Address
Where would I change my shipping and billing address?
Resolved! Listing posted to wrong account
I added an employee to our ebay store account. He uploaded items to his personal account, not to our store account. We now have a bid on that item. How do we move the listing to the proper account?
HELP ME PLEASE!!!
I’m trying to get a refund on an item that was apparently made by a fraud account and it won’t show up in My purchase history when I click the links or use the tracking number. Does anyone know how I can go about getting My money back or actually get...
Resolved! paying for iems in 4 days, and not receiving them for 2 weeks.
ebay want theyre money in 4 days, then i want my item in 4 days also., its only fair, sounds like communism.
ink for your printer is not allowed?
They removed my listing why???
nonresponsive buyer
A guy paid for a vintage treadle sewing machine I had up on eBay; he said he'd pick it up from me in Chicago on October 22. He never showed. I have written to him through eBay at least three times to learn what his plans are. Having heard nothing, I ...
Legitimacy
I was browsing an item that I was interested in buying [14-10738-76812], but first, I wanted more info from the Seller. I sent a message through Ebay and waited. 10 minutes later, I received an obvious SPAM text, not through Ebay, but through my norm...
Transaction number
When a seller uses the automatic review that I purchased from,the comment is on my feedback but it doesn't update my transaction number. And that is important to me, I always check it after I give them a review, I am proud of my numbers. Works fine w...
Missing item
What happen when the tracking number shows one item as "delivered" but the custumer says that he/she has not received any item yet? What should I do as seller?
Return for does not fit
I received an email does not fit buyer wants to return.. I do not offer returns/ items as described. How do you handle this??
Trying to list a pool chemical and I get an error saying to change the category to the same category
Trying to list a pool chemical and I get an error saying to change the category to the category that is already selected, and there's a catalog match, so idk what the problem is or how to fix it! Help?
Fraudulent address
I mailed my package come to find out to a freight forwarding company. What should I do? Of course it stopped tracking 2 days ago. Please help. I’m new and I can’t even find a contact phone number for eBay to call an agent. Should I cancel the order e...
change bank account details
Hi eBay Support,A few days ago, I contacted eBay via live chat seeking assistance on how to avoid exchange rate fees. I am registered from Canada but am selling in the USA, which means my US dollars are being converted into CAD, resulting in high exc...
