06-03-2023 10:47 AM
Tracking details on an item I sold shows it was delivered on Jun 2 but buyer says it was not received and has opened a case. Who is responsible for refunding in a case like this. I purchased the shipping label on Ebay.
06-03-2023 11:16 AM
@dkob4971
Respond to the case by providing the tracking # and information that shows it was delivered.
06-03-2023 11:57 AM
Thank I did do that.
06-03-2023 12:17 PM
He verified it was the correct address and I have sent all tracking info. What happens now...does Ebay contact him or am I responsible?
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