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Refund shipping cost

 
Message 1 of 3
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Re: Refund shipping cost

How can I refund shipping costs when I combined items to one buyer? 

Message 2 of 3
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Re: Refund shipping cost

@shirlemurph-29 

To issue a partial refund to the buyer:

  1. Locate the order in Seller Hub. https://www.ebay.com/sh/ord
  2. From the dropdown menu, select Send refund.
  3. Choose a reason for the refund.
  4. Specify a refund amount for the item or for the order.
  5. Enter the desired refund amount, and select Send refund.
lady_madonna
Volunteer Ebay Community Mentor

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