Open IT Issue unresolved for a long time - who/how can I find someone to resolve?
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‎10-08-2021 05:39 PM
Re: Open IT Issue unresolved for a long time - who/how can I find someone to resolve?
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‎10-08-2021 06:06 PM
@steve-tulsa Ebay works on the issues that have the most complaints first, so if your issue hasn't had a lot of complaints then it could be a LOOOONG time before the problem is fixed.
What type of issue are you having? While we can't fix the site we often know work arounds for the latest tech issues
I have been a seller since 2003
Re: Open IT Issue unresolved for a long time - who/how can I find someone to resolve?
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‎10-08-2021 06:39 PM
My photos didn't get transferred from draft to active listing and first technical support people that I talked to couldn't figure out why so they initiated an IT Ticket last week ( that was supposed to be resolved in 24-48 hours) Now I can't even find a way to contact them but the issues are still unresolved. Only thing that seems to be working is Accounting charging me for those listings
Re: Open IT Issue unresolved for a long time - who/how can I find someone to resolve?
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‎10-08-2021 07:55 PM
Are you using the ebay app or a computer? Are your images in JPG format and are they at least 500 pixels on the longest side?
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