Item return

[wecjr$]

Went to the resolution center and filed and issue to return the item and receive my money back.  The issue was resolved in my favor.  How do I get the address of the seller so I can return the item?

[disneyshopper]

If you filed a Returns Request, and were refunded immediately, there is no need to return the item.  If the seller wanted the item back, there would have been a link to print the return shipping label.  Once tracking shows DELIVERED back to the seller, then the seller would have 2 days to refund you.  Depending on the cost of shipping, some sellers opt to refund without paying to get the item back.

I once sent a 3 pound package to the east coast.  Buyer sent me a photo of the damaged item (handle on the coffee cup was broken off).  I did not want to pay return shipping to get back a 3# package with a damaged item, so I refunded the buyer and did not require the item back.

[wecjr$ · Accepted solution]

Thank you very much for your help.  I accept the solution.  Not sure what to click on.

[stuff4divas]

@wecjr$ 

sometimes ebay closes a case and allows buyers to keep the item even tho the seller wants the item back.

you should find out if the seller wants it by clicking on 'contact seller' from the listing (purchased item)

also, the return address should be on the shipping label that was sent to you on the purchased item's package

[wecjr$]

Thank you for trying to help.  Unfortunately, you have made the case more confusing.  Reading your statement, "sometimes ebay closes a case and allows buyers to keep the item even tho the seller wants the item back."  eBay sent me a notice that said the case was closed. It seems that I should not have to do anything else with this seller.  However, reading this statement, "you should find out if the seller wants it" leads me to believe that the case with this item may not be closed.  Please clarify, is the case closed or do I need to go to the trouble of trying to contact the seller and if the seller wants the item returned I also have to go through the trouble of returning it.  ???