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How do I file a Money Back Guarantee Claim?

I purchase an item and it does not match the description, the seller accepted my return request , but

will not furnish me a return label and it states in his return policy that the seller will pay return shipping.

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How do I file a Money Back Guarantee Claim?

You should be able to check the status of your claim here:

 

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

 

If appropriate, ask eBay to step in after three business days but before eBay closes the return entirely without taking action.

 

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