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Feedback problem as buyer

Is there anyone else who can't leave feedback as a buyer?  I've followed all of the suggestions and still can't leave any. 

Message 1 of 15
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14 REPLIES 14

Re: Feedback problem as buyer

@this_is_the_place_2 

A member can only leave feedback as a buyer up to 60 days from the date of purchase. 

 

See Feedback FAQ 

https://www.ebay.com/help/buying/leaving-feedback-sellers/leaving-feedback-sellers?id=4007

Message 2 of 15
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Re: Feedback problem as buyer

Thank you.  However, I just bought the item.

Message 3 of 15
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Re: Feedback problem as buyer

If you're on the app, go to your purchases and for the item there will be a big button to leave feedback for the item. Otherwise, look at your purchase history for the item you want to leave feedback for and you will see an icon which looks line a piece of paper with a pencil on it and this is the prompt for a buyer to leave feedback. 

Message 4 of 15
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Re: Feedback problem as buyer

Thank you. 🙂  My problems are: 

 

1. The submit button is greyed out and

 

2. I can't write anything -- can just fill in stars.

Message 5 of 15
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Re: Feedback problem as buyer

If you purchased it 60+ days ago you can't leave feedback for the seller anymore.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 6 of 15
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Re: Feedback problem as buyer

Thank you, but I just bought it.

Message 7 of 15
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Re: Feedback problem as buyer


@this_is_the_place_2 wrote:

Thank you, but I just bought it.


Were you trying to leave a negative or neutral feedback in less than a week from purchase?


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 8 of 15
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Re: Feedback problem as buyer

Try another link to rule out a bad link.

 

Try using a browser -- or another browser -- to rule out a browser or app issue.

 

Try another device to rule out a device issue.

 

The button to submit the feedback will not be active until you have filled out all the required fields with valid responses and included a comment.

Message 9 of 15
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Re: Feedback problem as buyer

No, I was trying to leave positive feedback.

Message 10 of 15
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Re: Feedback problem as buyer

I tried four different browsers including DuckDuckGo which doesn't save anything to a cache, but not another device as I don't have one.  I filled out all required and optional fields and had no way to leave a comment -- something I wanted to do.

Message 11 of 15
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Re: Feedback problem as buyer

What operating system are you using?

 

Message 12 of 15
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Re: Feedback problem as buyer

Windows 10

Message 13 of 15
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Re: Feedback problem as buyer

You should be able to leave feedback with any recent browser. Try temporarily disabling add-ons, or try a private or incognito browser window.

 

Try signing in to the Canadian eBay site and see if you can leave feedback there.

 

https://www.ebay.ca/fdbk/leave_feedback

Message 14 of 15
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Re: Feedback problem as buyer

I just tried signing in on the Canadian site -- no luck leaving feedback.  I then signed in on both DuckDuckGo and private windows in Brave and Firefox; the first allows no add-ons and saves nothing to a cache.  Nothing worked.

Message 15 of 15
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