Can't update excluded shipping locations

[creationarts]

I have enrolled in the international shipping program, but cannot change my shipping exclusions list.  Even though all of my shipping policies have no exclusions, they still show up on my listings. If I try to change it on my shipping preferences page, it just takes me to the page that tells me to go back to my shipping preferences page where I am unable to uncheck exclusions. Can anyone help? Thanks!

[shipscript]

@rfmtm   and  @creationarts 

If you are both using policies, that may be the root of the problem.  I don't use policies and see the full screen on both an account with EIS and one without EIS.

[creationarts]

Okay, we have success!!! I opted out of the business policies and set up a new scheduled auction.  On the same line as 'shipping' to the far right under shipping options, I unchecked offer other shipping services in addition to EIS.  Apparently, they also had all of the exclusions checked automatically in my shipping settings, even though I had no exclusions on my shipping preferences page and it didn't show them when I tried to revise listings when I was opted in to business policies,  so I unchecked all of them. Now all listings, including scheduled and even current listings with bids (surprisingly) show no exclusions. I can't thank you all enough for your help, I have been trying to fix this on my own for two weeks. At last, it is done! Thanks again!

[rfmtm]

Great, glad you got it working.  Seems ebay still needs to work out some bugs with this new EIS and policies interaction.

[creationarts]

Yes! Thanks!