Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

EBAY apps on IOS cannot login. cannot open via browser. but able to connect from PC.

There is some serious issue. I can work normally on a PC. But IOS ebay apps it cannot login. already reinstalled/ restart everything is tried. and nothing works with the apps. On IOS chorme browser it doesnt even reach the page. it seems it was block...

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eBay App Freezes/Frozen when tabbed out of - iOS

Running an iPhone 15 Pro Max, latest iOS available. Latest eBay app version If I “tab” out and go to a different app and then come back to the eBay app, the app is unresponsive, nothing works. It has to be closed and reopened. I’ve uninstalled and re...

Ebay app not showing on iphone

Ebay app not showing on my iphone , turn it off and on and still not showing.

Can’t Log In To App

Every time I try to log into the app it says “We ran into a problem- please try again later.” I’ve restarted my phone, deleted the eBay app and reinstalled it twice, I changed my password. I csn log in on my phone’s web browser and my PC- it’s just t...

Updating my ebay

I cannot update my ebay

EBay android blocking sideloading and unlocked bootloader

This is ridiculous. I have my bootloader unlocked because I am a developer and I need that functionality at times to do things for work. But ebay has apparently blocked this because the app no longer shows up on the play store.Fine. So I used to side...

Keeps coming up with ‘oops there’s a problem’

Whenever I try to access my funds in seller account it uses my facial recognition, then comes up with error message.

Resolved! Update frustrations.

Hello,like others it seems I’m unable to use EBay on my iPad. Having been using eBay for many years you have now updated and I require latest iOS which my iPad Air does not support it tells me I can download an old version which is compatible but whe...

Resolved! How to upgrade

Having trouble upgrading

Not getting verification code for new phone number

Hello, when I tried to place a bid, I got an immediate prompt to verify my phone number. It won't let me bid until this is done. I input my new phone number but I'm not getting the security code, and this is blocking me from all auctions. Who can ass...

Camera flash not working

Hello, I use my phone for listing. Since yesterday, the option for the camera flash is gone when I take a photo. I uninstalled and reinstalled the app 3x and it is still missing. I have to take photos first with my phone and then insert them. More wo...

Latest IOS App ‘bug fixes’ have created new bugs!

Since the last update a week ago, the app is crashing! Usually right in the middle of typing a question to a seller, which is extremely frustrating if a long paragraph has been typed in!

photo upload

I haven’t been able to easily upload photos since last night. Have updated the app twice, and it still gets stuck on the import screen and “add” doesn’t register, then the app crashes

Buyers can't purchase from mobile app

Has anyone found a way to fix this problem? My buyers & myself alike can't buy from the mobile app. & NO this isn't a digital item issue. I have items listed from toys, plushies, baby clothes, & much more. This issue is showing up across all categori...