Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Forgot to add tracking number

So A customer had purchased a razor from me and I had forgot to add the tracking number to the order. The package is showing not delivered but I have confirmation from the buyer that he had successfully got the razor. How would I address this and get...

Buyer wants to return item sold "as is".

I'm a new eBay seller just selling off some electronics no longer being used. So far my first three sales have all been a problem. The first two were no-pays and now a return. Item was a used laser disc player. This was part of my my item description...

Requeste

Hello, I sent a box from July 28th, which was supposed to arrive on the 31st, and today, August 25th, it has not arrived. It is still in transit. I need an answer. Thank you.

Shipping Costs too high for light items - eBay glitch?

In the past month or two, I've noticed that my extremely lightweight non-sports trading cards I've listed have dramatically increased in shipping costs. When I first listed the cards a few months ago, the USPS ground advantage shipping was around $5-...

Resolved! European postal operators stop accepting parcel shipments to USA over tax uncertainty

eBay International sales are in front of major difficulties, because of the new tax reforms, to apply theinternational goods to enter the United States.eBay system at dot com, would not allow European sellers to close the delivery to USA and it would...

Shipping change

Just saw this: https://www.aol.com/global-mail-carriers-suspend-u-123240105.html Hope the link works, it’s about global carriers stopping service to the US because of confusion about import duties

Item not collected, returned to me (seller), the buyer wants me to pay to send back to him?

I sold an item on ebay and the item was delayed in getting to destination, the buyer wasn't available at the time to collect from post office, the item was returned to me. the buyer now wants me to either pay in full, or at least partly pay for the s...

Fedex Smartpost and eBay nightmare, I might be done after this one...

I don’t even know what to say or feel after this one, truly disgusting treatment by both Fedex and eBay. I have been a eBay member since 2003, I have absolutely flawless feedback as both a seller and buyer. On 12/28, I sold an iPad to a buyer in Puer...

Constant Paypal Emails After Shipping Labels are Created

Has anyone managed to figure out how to stop these emails? Every time I create a shipping label I receive an email from PayPal notifying me that I just created a shipping label. I know this has been an issue going back for years but wondered if anyon...

Fedex delay and customer wants a refund...

Okay, so tracking number 61299998825438661892 has been stuck at the "FEDEX SMARTPOST CHINO, CA" for 5 days now. I have emailed Fedex and am waiting for a response from them. In the meantime, the buyer has requested a refund. Ebay has given me 5 days ...

Shipping fed ex ground vs usps ground advantage

Has anyone started shipping Fed Ex ground for packages over 1 lb 3 oz for example versus usps ground advantage? When using the shipping calculator to get an estimate for a listing. It comes up cheaper to my farthest zip code

Urgent - Missing Shipment Complaint

I'm So sorry for this mistake....Thanks

Question about current USPS/Shipping Rates from Indonesia to the US

Hello, I am an eBay seller based in Indonesia and I often ship items to the United States.I would like to ask sellers or buyers from the US:What is the current typical shipping rate (and service) you receive from Indonesia to the US?Have you noticed ...

Setting up shipping on account

I been selling long time on ebay sold over 20,000 items over 4 accounts every account sells different stuff. My wife wanted to sell some of our house hold stuff that has accumulated. So I setup a old moth balled account. First listing everything is n...

Postal Services in India, Europe to Suspend Ship of Packages to U.S.

"Letters, books, gifts and small parcels worth less than $100. will continue to be exempt.Many European postal services say they are pausing deliveries now because they cannot guarantee the goods will enter the U.S. before August 29th.""If you have s...