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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

UPS asking me for Release Letter for a claim

Hi there, I’m new here selling on eBay, I had a situation with a customer who bought and item and UPS delivered into the wrong address, and ai had to resent the package again and it was delivered correctly. I made a claim to UPS regarding the package...

Why do both buyer and seller pay for shipping?

Hello, I recently sold my first ebay order. I listed the item for $160, and the buyer paid $173, which included shipping. However, in my payout, I was only paid $132, where $24 was taken out for fees and about $16 was taken out again for shipping. Is...

Shipping Calculator -- How to see rates for Priority flat rate boxes?

I'm on the "Estimate shipping rates" page, inputting the weight and dimensions of an item that should easily fit in a Priority Flat Rate small box.Why isn't the list showing me any Priority flat rate boxes as shipping options?It's showing me calculat...

FEDEX LYING ABOUT BOX SIZE!!!!

We have been shipping our products in 5 gallon plastic pails using the same box for nearly 30 years. We purchased a Fedex label from eBay. After the item shipped, eBay emails us saying that Fedex reported that the dimensions were an inch or two large...

shipping costs

what does "calculated shipping" mean?

Resolved! European postal operators stop accepting parcel shipments to USA over tax uncertainty

eBay International sales are in front of major difficulties, because of the new tax reforms, to apply theinternational goods to enter the United States.eBay system at dot com, would not allow European sellers to close the delivery to USA and it would...

Buyer is telling me package never arrived at reshipper even though tracking says it did

I shipped an order and tracking shows that on June 3rd, it was "Delivered to Agent for Final Delivery." It is a freight forwarder address. The buyer filed a Request/Dispute through eBay and is saying the freight forwarder never received the package a...

My order has been returned due to wrong city and zip

My order was sent back due to wrong zip and city how can I get that all changed and resent back to the correct address

Mail Forwarding Buyer has left almost 1000 Neg-Feedbacks to Sellers

It's a shame that eBay let's these mail-forwarding buyers continue to fraud the system, just because they generate substantial revenue for them. Unfortunately, it's now my turn to go thru the hurdles of having negative feedback removed (here soon) fo...

USPS 5+% rate increased approved starting Oct. 5th

Like there was any doubt but the commission approved the seasonal rate increase. That's around 13% rate increase between July 6th and Oct 5th, not to mention last Jan. rate increase. Don't worry it'll drop off Jan. 18th 2026 at which point the USPS w...

Resolved! Estimated Delivery Date

I purchased a pair of shoes on September 10th. The seller has not shipped the shoes yet. (I am use to sellers shipping quickly, as I do myself). I checked again today to see if she had printed the label and it has not been printed. Then upon checking...

Old X-rays Shipping US to Eu?

I have a couple listing of old X -rays just listed a few hours ago and someone from Romania just messaged to ask if i could allow international shipping, they would like to purchase. I think I have long had international shipping allowed and done so ...

Turn on Online Label Record

I swear, EBay changes things overnight. When I went to print off my shipping label tonight, it only shows the shipping label. The bottom half where it used to tell me the information such as the item, price, instructions, basically the Online Label R...

What kind of package hand-over triggers THIS code?

I don't think I've ever seen "in possession" on the USPS's own tracking before. I know I've seen it plenty of times in merchandise website's own tracking language, especially when USPS is the last leg of transit after some overseas carrier gives it t...

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FedEx overcharging by shipping adjustments - Ebay will not help

FedEx has been charging extra for shipping by sending shipping adjustments. I ship using FedEx home delivery and always round up. Ebay will no longer help me with this situation. They stated that they only help with 1 cost adjustment (lifetime). Has ...