Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Fed Ex Surcharge Shipping Motorcycle Tire

We shipped a motorcycle tire with just a label ( same way they have always come when we purchase them ) through Fed Ex and were billed a surcharge after delivery of almost $30 which over doubled the initial shipping quote. I know we should not be usi...

Ground Advantage Padded Envelope?

So, I ordered a T Shirt on Ebay... it showed up today in a TAN Colored 12.5"X 9.5" USPS Ground Advantage Poly Padded Shipping Envelope? it's an official USPS product with the "This package is the property of the US Postal Service, and is provided sol...

How to change shipping options from Priority to Ground Advantage for bulk listings

My listings have changed to Priority shipping from Ground Advantage. I always had Ground Advantage (for most of them). I would like to bulk change most of them back to Ground Advantage...How...and why has this happened?

ebay international shipping program

The eBay international shipping program is a waste of both time and money. Try to find a seller who ships directly to an international address, otherwise your package will be bouncing around within the United States for 10 days or more.They also char...

Resolved! Package not moving

I bought a package a week ago but it's stuck on 'tracking number provided', should I worry about it? I'm afraid the package is lost, or is it just not being scanned?

"Something Went Wrong and We Were Not Able to Generate the Label" USPS Issue

I need to ship an order but get this error when trying to purchase the label. Hoping that it's a short term issue so that I can ship this purchase today.

Resolved! How are to ship something small and light. USPS still charges $7-9

I must be slow, but where do I go to choose cheaper shipping for like a small brooch or pin? It seems my cheapest option is usps ground advantage and it’s still 7-9$.

Removing shipping on purchased item

I purchased an item from a selling including shipping, but now I am going to pick it up. The seller agreed. How do I get the shipping removed?

Canadian seller - EIS works on eBay.com?

What happens with Canadian sellers on eBay.com regarding EIS? It is available for us there or it will only work when using eBay.ca? I have a few items on .com & will need to change to .ca if EIS is not set in place.

eISD to China. Label purchase error

"It was not possible to generate the label. Something is wrong. Please try again later." Is the error I am getting.A 15$ pair of football shorts from Florida to China.Buyers address is correct, country code correct, description correct, HTS correct, ...

Auto shipping charge changes

Why has the Listing shipping cost for the items for which I chose USPS Ground Advantage (because they weigh less than 15 oz) automatically changed to $27.53?

shipping to scamer

I shipped package to i belived to be scammer

USPS Now Accepts Air Mail Parcels from Sri Lanka Under New Conditions

Dear eBay Community Members, I hope you are all doing well. I would like to inform you that, as of 10 November 2025, USPS has resumed accepting air mail letters and parcels from Sri Lanka under the following conditions: Each letter or parcel must wei...

I can't get a new listing to allow me to indicate free shipping, help

No matter what I do it does not give me the option of free shipping, thanks Manny

Resolved! Shipping

Okay, I checked with usps and found that to get the next level lower shipping rate, I’d have to ship 300 packages at a time. But collectively, since most of us eBay sellers ship on eBay labels, shouldn’t we all get the discount? Surely many thousands...