Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

New Mearsk tracking

I order from E bay all the time this new Mearsk system for tracking is horrible it tells you approximates but not where and not who items are shipped with, I had to make several phone calls to find the correct carrier for the product I was to receive...

How do I get EIS to show up for Puerto Rico buyers?

According to https://www.ebay.com/sellercenter/shipping/ebay-international-shipping if you expand "Will eBay International Shipping offer service to some expanded domestic shipping locations?", it does show Puerto Rico. But I'm not seeing EIS availab...

Shipping Label Size

Does anybody know why I am still getting huge shipping labels? I have double checked the format size to 4x6 prior to purchasing my label but yet again it generates a huge shipping label! I'm so frustrated, this has been an ongoing issue that I cannot...

positive review

I had a question for eBay's customer service, and Melody from eBay shipping team gave me a very detailed answer and was very friendly and helpful. Thank you very much!Emma

Resolved! Shipping more than it should be

I ship USPS Ground Advantage and ship small items less than 16 oz. Buyers pay shipping. The cost eBay shows it will cost is about 1/2 of what it really is. I know eBay takes a % of that shipping paid. Are they marking it up to benefit them or ??? I d...

Pitney Bowes UK Internation Shipping Center

Has anyone had trouble with lost packages through the Unit 3 Dove Close, Fradley Park, Litchfield, Staffordshire WS13 8UR GB Great Britain. I have been waiting on a package close to a month and it has been sitting at the internal hub. I can't find an...

The USPS is pricing itself out of the package business

And delivering packages should be what keeps them viable, as letter mail continues to decline. Here's a comparison of prices for an 11 lb package that measures 39 x 25 x 7:

Shipment notices from order canceled 3 months ago

I started receiving shipment and tracking notices from eBay@ebay.com for an order that was canceled in October. Supposedly it is arriving today. I contacted the seller and they have no idea why I'm receiving this.

Request for Approval to List Items with Overseas Item Location

Dear eBay Appeals Team, I am an eBay seller based in Pakistan. My business operates under a drop shipping model where orders are fulfilled directly by trusted suppliers from platforms such as Ali Express. These suppliers ship products to customers in...

shipping small items from seller

helloi am selling alot of stamps. which can simply be shipped in a small padded envelope. I usually have buyer pay shipping but the price on shipping on this is wayyyy HIGHer than it should be. I really just want to put some stamps on it myself and s...

Resolved! Buyer's note: needs item by 22nd - I've already purchased shipping label

I have an order I received earlier today. Only after purchasing the shipping label did I notice the buyer's note "NEED THIS BY THE 22ND. WILL PAY EXTRA IF NEEDED."As it currently stands, the estimated delivery date is 12/22-12/25. What would be my be...

ESUS Tracking Still Extremely Unreliable

Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...

How do we file an insurance claim with Fedex?

How does one file a Fedex damage claim when they are asking for us to get this site's Fedex account number?I ask CS this site for this number and they don't know it. So how does one file a damage claim with Fedex if one used this site to print and pa...

Resolved! USPS Misdelivered My International Package to a Military Base (AE) — Buyer Opened INR Case.

Hi everyone, I’m an eBay seller based in Taiwan. USPS Misdelivered My International Package to a Military Base. Buyer Opened INR Case. I shipped a package to a buyer in ME. The address on the label is 100% correct — I’ve double-checked it multiple ti...

usps ground advantage

I'm looking at the ground advantage shipping prices,and I could use some input on how to charge a buyer the correct amount. I am not a very experienced seller,so bear with me. How do I put a shipping price in the initial listing before knowing the wi...