Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

New policy of disregarding what sellers post as weight/size for shipping?

Every time an item comes up for relist, eBay seems to "estimate" the weight and size of container. I've posted what I've determined! Why do I have to correct this EVERY TIME I RELIST? I hate it!!!!

Resolved! First Time Shipping

Hello - I am new to selling and sold my first item today. I was excited to get it shipped out right away. I was being so careful to get it right, but I'm afraid I've already messed up. I went to my messages, clicked on ship and then purchase label fr...

Thousands of chicks stuck in hot USPS truck for days at USPS Distribution Center

Before reading the story, I thought it would be at one of the centers we've heard a lot about. Maybe Indianapolis, or Oklahoma City, but this time it was Delaware. Something is terribly wrong with USPS and it seems to be the in-between area of the ro...

wrong adress but correct label id

I dropped of a couple packages today and after checking all the tracking numbers noticed one packages has not moved, when i checked my receipt from usps i noticed one tracking number and zip code repeated but the label ids match the QR code label for...

Resolved! Lots of USPS misdirected packages

Has anyone else seen an increase in USPS Ground Advantage misdirections recently In the last 30 days I've had more than 10 I had one that went from Philadelphia to Nevada to Missouri and finally back to Ohio Took 12 days to make the trip Customers ar...

Shipping costs on larger, heavier packages vs what I'm seeing others listed for?

At work, I list on various formats including ebay for the company, one of the things they do is huge buy outs of collectibles and antiques.Today a truck load of antique, (1920's or older in this case), type writers, cash registers, and sewing machine...

Resolved! Sold an item on auction. Buyer wants me to ship to a different address.

Hi People I sold an item on auction.The buyer is now requesting i send it to a different address possibly internationally. The original address on the order was local.I am feeling uncomfortable about this.What should i do?

Shipping to puerto rico u s

I've received an offer but only for the u.S was there going to be a $10 shipping charge through media mail?But how can I accept the offer?When it's in puerto rico , the charges are going to be five times that

Canada Post shipping blocked, but eBay just accepted payment for shipping via Canada Post

I just made a sale and the US buyer paid for Canada Post shipping. When I go to generate the label it says Canada Post is experiencing issues and won't let me select that option. I was just at the post office and they said they are accepting parcels ...

I changed an item to Free Shipping but didn't realize my Entire Store was switched to Free Shipping.

I changed an item to Free Shipping and didn't realize my Entire Store was switched to Free Shipping. How did this happen? I used the app to change the one item and had no idea my entire store was changed to Free Shipping, not just that one item, unti...

Ebay Shipping Price Seems Higher - Getting Questions and Seeing it in Drafts

Please look into the ebay shipping - I've gotten multiple questions about high shipping over the past week and I've changed nothing on these listings. And when I'm in drafts it's saying a 12 ounce USPS Ground Advantage package starts at 8.35 but when...

Central US Tornadoes

phone number on shipping label

Hello, everyone I just noticed my phone number shows on the shipping label( UPS Ground).Is there a way to change that? I really don't want customers calling me directly for any issues.Thanks in advance for your help

Resolved! eBay added language to media mail?

My listing for a book being shipped via media mail has language added in green font right after the shipping cost “delivery in 2-4 days”. I can’t remove it and as everyone knows media mail is unlikely to reach anywhere in 2-4 days. This hasn’t appear...

Pitney Bowes Label Pinter

I am Trying to setup a Pitney Bowes Printer I got it to Link to my Mac Book but I can not get the Lebel to print.Do I have to have the software from Pitney, to be able to use the printer?Anything will help Thank you.