Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

White Envelope Tracking Issues — Sellers Are Being Penalized

I wanted to bring up a recurring issue with eBay Standard Envelopes. Many of us package and ship items promptly and correctly, yet USPS frequently does not complete the final delivery scan.Because of this, buyers sometimes claim “item not received,” ...

USPS Alert Awaiting Delivery For 4 Days

The package I shipped to a buyer was marked “Out for Delivery” on November 10, but ever since then the tracking has been stuck on “Awaiting Delivery.” The buyer contacted me today about the issue, so I went to the post office to see if they could hel...

How to change shipping options from Priority to Ground Advantage for bulk listings

My listings have changed to Priority shipping from Ground Advantage. I always had Ground Advantage (for most of them). I would like to bulk change most of them back to Ground Advantage...How...and why has this happened?

Buyer in Romania

I am a little leary of shipping an item to Romania. I am wondering should I be or not? I recently received back an item, a stamp, I sent to Hungary and was rejected at customs. Maybe Ebay didn't do their job and but I would prefer not to go through t...

Resolved! Any advice in disputing an Underpaid Adjustment with the USPS?

First time this has happened to me.I shipped $15 ring and paid $4.85 through eBay to ship a 3 oz. package Ground Advantage. I received an underpaid notice today from the USPS. They're claiming my 3 oz. package was actually 1 lb. 5 oz. The clerk weigh...

Ground Advantage Padded Envelope?

So, I ordered a T Shirt on Ebay... it showed up today in a TAN Colored 12.5"X 9.5" USPS Ground Advantage Poly Padded Shipping Envelope? it's an official USPS product with the "This package is the property of the US Postal Service, and is provided sol...

Fed Ex Surcharge Shipping Motorcycle Tire

We shipped a motorcycle tire with just a label ( same way they have always come when we purchase them ) through Fed Ex and were billed a surcharge after delivery of almost $30 which over doubled the initial shipping quote. I know we should not be usi...

ebay international shipping program

The eBay international shipping program is a waste of both time and money. Try to find a seller who ships directly to an international address, otherwise your package will be bouncing around within the United States for 10 days or more.They also char...

Resolved! Package not moving

I bought a package a week ago but it's stuck on 'tracking number provided', should I worry about it? I'm afraid the package is lost, or is it just not being scanned?

"Something Went Wrong and We Were Not Able to Generate the Label" USPS Issue

I need to ship an order but get this error when trying to purchase the label. Hoping that it's a short term issue so that I can ship this purchase today.

Resolved! How are to ship something small and light. USPS still charges $7-9

I must be slow, but where do I go to choose cheaper shipping for like a small brooch or pin? It seems my cheapest option is usps ground advantage and it’s still 7-9$.

Removing shipping on purchased item

I purchased an item from a selling including shipping, but now I am going to pick it up. The seller agreed. How do I get the shipping removed?

Canadian seller - EIS works on eBay.com?

What happens with Canadian sellers on eBay.com regarding EIS? It is available for us there or it will only work when using eBay.ca? I have a few items on .com & will need to change to .ca if EIS is not set in place.

eISD to China. Label purchase error

"It was not possible to generate the label. Something is wrong. Please try again later." Is the error I am getting.A 15$ pair of football shorts from Florida to China.Buyers address is correct, country code correct, description correct, HTS correct, ...

Auto shipping charge changes

Why has the Listing shipping cost for the items for which I chose USPS Ground Advantage (because they weigh less than 15 oz) automatically changed to $27.53?