Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Beware Canadian ebay sellers: You could be stuck paying customs for US buyers

We are a Canadian company who ship to the US on a regular basis. Recently a customer bought $900 worth of equipment. We shipped FEDEX ground. Customs Duty and other fees totalled $426.07 Canadian. eBay buyer refused to pay customs duty etc. so guess ...

Mail fraud?

If I select USPS First Class Mail when creating my eBay listing, the system calculates my cost based on size and weight — for example, $2.44. However, when I go to print the shipping label, the only options available are USPS Ground Advantage or more...

How do we file an insurance claim with Fedex?

How does one file a Fedex damage claim when they are asking for us to get this site's Fedex account number?I ask CS this site for this number and they don't know it. So how does one file a damage claim with Fedex if one used this site to print and pa...

How Do You Block A Single State? I'd Like To Block The Entire State of New Jersey.

I'd like to block the entire state of New Jersey from buying. How can I do that without getting blow back from eBay? It's not for political reasons or anything like that ... I just have nothing but problems with anything going to that state. These ar...

Am I crazy in thinking zone 6, shown below, is just WRONG?

Below are rates from our store to the customers in these zones when using eBay shipping. Have been told by eBay that what I have in the following chart is RIGHT. Am I the only one that thinks Zone 6 is an outlier and needs to be examined by the progr...

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...

Ebay International Shipping to EU

I have had three potential buyers 2 from UK and 1 from France tell me they do not see their country when trying to purchase an item. I know I have had several UK customers in the last few months that I did ship to through the EIS program. I am wonder...

Item damaged by post office

Let me start off by saying this is not an eBay problem but it’s similar to what could happen on eBay. I purchased a Lego minifigure. Seller put it in 2x4 plastic envelope and stapled that to his business card. He then put that into a slightly padded ...

Jacksonville, Fl Shipping Delays USPS

If you’re shipping usps out of Jacksonville, Florida just know they are experiencing major delays with packages.

No Shipping Refund?

It seems like I have to call Ebay Customer Service a number of times to get a Shipping charge back that was wrong not just once! Anybody else have this experience?

Shipping with ebay envelope

Why does ebay only let trading cards use this option which has tracking? I ship small flat items such as gaskets and o rings and cannot get tracking as I am using stamps. It would help me and the buyer and ebay to have tracking with ebay envelope opt...

Shipping costs for buyers higher?

Has anyone noticed that the shipping costs for buyers lately seems high? It is almost double the cost of the actual shipping label? Did ebay change something on their estimate quote end?

eBay Standard Envelope & Top Loaders

Here's an example of why sellers here often give advice to not use top loaders for trading cards with eBay Standard Envelope. This card was too rigid for sorting machinery and it was spit out of an envelope when it passed through the machines. Now it...

Shipping issues with address

Shipped out an item on July 13 and still not to buyer. Package is in Chicago facility and i called them today and they are saying problem with address and i should do an intercept and talk to buyer to get correct address. Shouldn't the eBay address b...

Kudos to USPS

Just want to give a positive feedback to USPS.Shipped an item via Ground Advantage from Southern California to Kapolei Hawaii on the 7th and it is out for delivery today the 9th. Yep.拾Sometimes things just work.