Shipping

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Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Package not arriving by the date the buyer "needed" it

We recently shipped a $700 order. At the request of the buyer we sent it overnight ups the same day they purchased it. Now buyer said they needed it by Saturday and since Friday was a holiday it wouldn't arrive by the time they needed it. What should...

USPS "Cost Adjustment" Scam

Has anybody else experienced more USPS "Cost Adjustment" emails lately? I haven't had any for years and in the last 2 months have gotten 3 all for items I absolutely positively know were entered correctly when generating their respective labels. In f...

Tips for Shipping over the 4th July Holiday Weekend 2025

As we have many new sellers here, let’s talk about shipping and holiday weekends.Here’s what you need to know about the 4th of July 2025 weekend:Friday, July 4th, is a postal holiday as we observe Independence Day.If you ship with 1 business day hand...

Particular person in North Houston sorting station does not understand Std. Env. Shipping

Think ONE person is re sponsible for ALL of my Std Envelope shipping items come back...they are pkg correctly but that person does not understand how it works. Info for USPS: this person worked on the day my June 23, 2025 mail landed there and it's b...

international invoice

Hi,I have someone in France who bought multible items....how do I combine shipping and send her a total?

duplicate shipping label purchased.

I accidentally bought two shipping labels for the same order, I went and I canceled one and it says cancellation initiated. The package was delivered with the other shipping label which was correct but I'm still yet to get a refund for the one I aske...

Cancel shipping label

I paid for 2 shipping labels for the same item. I need to cancel the one I didn't use to ship the item with. When I go to my orders, I find the one I want to cancel, click cancel shipping label, and it says technical difficulties try again later. I'v...

Seller suffered losses due to recent tracking number issues with eBay generated shipping labels

Hello all, I'd like to vent a bit regarding the recent shipping label issues with eBay generated shipping labels (as announced in eBay community /t5/Shipping/Tracking-info-update/m-p/35140940#M507389), in which it would generate a USPS label with use...

How can I add a second shipping option to my listings?

I haven't listed anything on eBay in about 6 months, so I was expecting yet another unnecessary "update" to the listing form, but it appears the option to select multiple shipping services is gone. I can pick one carrier/service, but that's it. I can...

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

international shipping

I am apart of the international shipping program and ive never had problems until now. Its having me pay $17 to ship an item and its having me fill out a customs form. Isnt ebay supposed to do this for me?

I think international?

So just got a sale. And this is the shipping address. Do I just use this. If it’s international where is it going? eIS C/O Nick T****i110 Internationale Blvdevtn:yjwg9jzGlendale Heights, IL, 60139-2080

Why are the direct links to USPS tracking gone and only the number shows.

I noticed the links in the web interface and app no longer allow you to directly click on a hyperlink to usps. This is a real negative on shopping here for a buyer perspective. You can’t even copy the link anymore. I think this is a sad attempt to tr...

Changing address on package after already shipped

So, is it possible for a package to have an address change once it has been shipped? I sent package out to address on file and after USPS already scanned it, the buyer said it was wrong address. I sent to Washington and the new address is in Georgia....

Tracking number not recorded by ebay

I prefer to ship my items "old school", meaning I do not use the ebay shipping program to get reduced shipping rates.I take my item to the post office almost the same day purchased or the next day and receive my tracking number from USPS.I then uploa...