eBay Help
rokapop
Adventurer
Community Member since ‎01-14-2011
‎03-30-2025

User Statistics

  • 11 Posts
  • 0 Solutions
  • 10 Helpful Votes Given
  • 2 Helpful Votes Received

User Activity

How to find actual cost of shipping for the whole year?

03-04-2022
Hello,Is there anyway to find the actual cost of shipping that I paid for the entire year on the reports that we have? I can only see the cost of shipping for the buyer and the shipping labels only go up to 90 days?

Buyer complaint - how to respond? or ignore?

02-14-2022
A buyer messaged me to complain that there is a stain on the shirt she bought. I listed this with a note saying that the shirt has a faint stain on it and may or may not come out in the wash. I also took a picture of the stain and posted it in my lis...

How long does it take until I am not charged an additional 5% fee from ebay for "high return rate"?

07-05-2019
I have had a total of 11 returns in the past year of selling on ebay and I am now being charged an additional 5% in fees on everything I sell now because I am considered to have "high return rates." How long does it take to stop the fees? Is 11 retur...

Why is there a listing insertion fee on my drafts?

02-09-2019
Why does this always happen? Every time I save a draft on a listing and come back to it and revise it from Buy It Now listing to Auction, there is a $.25 insertion fee? I still have many free listings in my store. What's the point of saving a draft i...

Final Value Fee question

10-15-2018
Buyer fully paid for item. After finding some flaws when packing, I messaged the buyer and asked if they wanted a full refund or I could discount the item. The buyer still wanted the item. I've made a partial refund thru paypal. How do I get some of ...
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