Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Item damaged by post office

Let me start off by saying this is not an eBay problem but it’s similar to what could happen on eBay. I purchased a Lego minifigure. Seller put it in 2x4 plastic envelope and stapled that to his business card. He then put that into a slightly padded ...

Shipping costs for buyers higher?

Has anyone noticed that the shipping costs for buyers lately seems high? It is almost double the cost of the actual shipping label? Did ebay change something on their estimate quote end?

Ghost Transaction

Dear community, For the first time, on Sunday night, I used my phone for an ebay purchase. The transaction went through, I used paypal, but it doesn't appear on my laptop when I check my ebay page. I received an email confirming the transaction, but ...

Shipping with ebay envelope

Why does ebay only let trading cards use this option which has tracking? I ship small flat items such as gaskets and o rings and cannot get tracking as I am using stamps. It would help me and the buyer and ebay to have tracking with ebay envelope opt...

USPS - I have started researching this and I am amazed at the lack of service our $$$ get USPS

My inflated 2 cents....I get it - Costs are high for everyone but I am now totally disenchanted with the service, or lack thereof, from the United States Postal Service. While they remain just slightly less expensive than FedEx and USPS, I have come ...

GSP not showing on my listing and won't allow me to revise it

Hi , I have a potential buyer from France who told me that I don't post to France -news to me.I go to my listing and it doesn't show that I post using GSP ( there's usually a blue button showing that I use GSP). So I try to revise it and it won't all...

Media Mail - how to find it when listing

Under 'help' it lists Media Mail as an option, but I cannot find it when making a listing for a book.

Resolved! How do I avoid this shipping issue in the future? Buyer purchased more than 1 quantity of our item.

We had multiples of an item. So for the listing we input the quantity of 10, and input weight / measurements for calculated shipping. Buyer purchased seven of that item. How does ebay figure that shipping cost? Buyer paid $55 for shipping but cost us...

Resolved! Help with shipping

Another question for the pros , I made a label wanting to ship my product with a gift box , but I’m shipping ground advantage and the mailer I was going to use that fit it is flat rate luckily I looked up to see if you could do that , so my weight is...

Resolved! Ebay Standard Envelope on Items over $20

Good Morning, When offering the Ebay standard envelope for shipping on Sports Cards, it clearly states that its for items under $20. I have had several auctions that end over $20 and the buyer is still able to select and pay for Ebay Standard Envelop...

Resolved! I CAN'T FIND MY ORDER NUMBER

I accidentally deleted the email you sent me about my purchase and I want you to send it to me again.

Resolved! Can Someone Explain This Tracking To Me?

I've never seen anything like it before. It said on the listing that the seller was in the U.S., one state over from me in fact, and it is a 3 oz strap for a CPAP machine, free shipping. Smart package between USPS and UPS?

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Resolved! What if ESE gets lost BEFORE first USPS scan

My ESEs only get an originating scan about half the time. What happens if one gets lost? Will ebay cover it? I've been taking pictures of them in my mailbox or being dropped into the mail slot at the post office. Not sure that would help though.

GSP - shipping to Israel

I had an issue with a UK seller sending an item through global shipping. The item was returned to him. Following a query ebay told him they don't ship to Israel ATM. Is it true? The seller just posted the item back on sale, I can see a shipping cost ...

Why does it take so long for a purchase to arrive or for a sold item to reach the buyer?

Not a fan of this new Ebay shipping program. When I sell a n item, usually a 45 record, It arrives through the buyers letterbox the day after payment is made. With this idiotic system it took 11 days to arrive, just not good enough! You don`t get the...