Shipping

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Feeling lost on refunded item that shows delievered but never received

Hello All. I issued a return label on an item I sold on Sept 15. The return label tracking showed it was delivered on Sept 22 but it showed"Delivered, Front Desk/Reception/Mail Room"I live in an Apt complex that does not accept packages for tenants a...

Can't print shipping labels

Keep getting the " service may be experiencing issues" message. Any work around on this. Never seen this before

eBay Branded Packaging Tape?

Just ordered 144 rolls from an eBay seller.And another 144 rolls from a different eBay seller. One order showed up in boxed cases (as expected). Tape with eBay imprinted on it, big, bold, multi-colored. Just like I've always received. The other was j...

Resolved! Anyone else getting the message USPS Experiencing when generating a label this morning?

Is anyone else receiving the message in red "USPS Experiencing issues" when purchasing a shipping label this morning? The message appears underneath the service category. I need to ship an order but am afraid to try because of this message.

Cardboard Box Demand is Slumping - WSJ article

An article from 9/21/25 reports on pulp-mill closures due to lessened demand, which may translate to higher costs for boxes coming soon.For some reason, I can’t post the gift link, but here is a quote relevant to us.”Stock analysts say the capacity c...

EIS not received

Goodmorning all, I shipped a satin wedding gown on July 9th to eis hub in Illinois . Just received a NR case from the buyer, Where do I contact EIS as they say they had it. Any help is appreciated

Seller

We've moved this thread to the appropriate board, please click the link to find the new location.

Problem with SpeedPAK shipping

I’m having an issue with my shipment. The tracking shows it was delivered, but I can’t find it anywhere. I reviewed my security camera footage and ruled out the possibility that it was stolen. It seems eBay only allows you to contact the carrier dire...

Filing a claim against Global Shipping

I am a hobbyst clarinet player and repairmanI bought a secondhand clarinet that needs a thorough repair and paid for the clarinet and for an international shipment cost to Israel. After sending the payment thru PayPal, I decided to ask the seller to ...

Shipping price discrepancies

Hi everyone! I am struggling to understand why some listings will show the eBay discounted shipping, will others with the same package dimensions and weights will not? See attached pictures. Thank you in advance!

USPS Ground Advantage prices wrong on calculated shipping

I shipped some items today and noticed that USPS charged me $7 something for an padded envelope that normally costs $5 something. I checked my order details and noticed that ebay is still giving the buyer the previous $5 shipping cost. Why is that ha...

Resolved! Item not giving me tracking available

I bought a hoodie from a guy and when I bought that hoodie (which was September 17) I’ve yet to get any tracking information (as of today, September 25) the estimate time says 22-29 so should I wait or get a refund?

International Shipping

I've been getting messages from a buyer in Germany saying I have a block on, and they can't order a t-shirt from my shop. They reached out to eBay and were told that the seller needs to choose an international shipping provider. I'm in the Internatio...

I need to purchase insurance from a 3rd party - any recommendations?

I sold a piece of artwork here on eBay and need it insured since FedEx won't cover it. Of course its going to the furthest point in the U.S. from me in Calif. It's only a few thousand dollars, but actual art insurers only want to deal with higher val...

New post about Tarriff info shipping to Guam.

I sold a small item that is supposed to ship to Guam. It is asking me to fill out Tarriff paperwork even tho they are a US territory. I am afraid my shipping is going to be more if I go through with this. I did cancel the order but the customer said ...