Returns

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Buyer claims CDs were damaged, demanded a refund... they most certainly were not damaged!

I just have to get this off my chest... Thanks for the opportunity to vent. I have sold many CDs and never had a return or complaint. I have consistently high ratings in all of my dealings to date. I check all CDs and DVDs myself, and these were most...

Fradulent Seller

I purchased 2 five coin sets from a vendor. When they arrived being shipped together, I discovered they were fake coins. I then read other purchaser's reviews and found I was not the first to experience this from this vendor. In contacting the vendor...

I did a refund to a buyer in hopes of doing a partial refund and I hit the button for refund and it

Can I do a partial refund after I started a refund

What should I do get reply from the seller or eBay agent?

Hello.I sent some messages to the seller(they have 100k follwers) and eBay agent about a refund about a week ago.They said they would respond within two days, but still no response.The return deadline is approaching. What can I do?

Help getting shipping label or better yet, a live agent

I was approved for a return and told by the agent that the seller would send a shipping label. The label hasn’t come. I contacted the seller, but didn’t hear back. I cannot get through to a live agent to sort it out and none of the help options direc...

Return label for buyer

I need to send label to buyer who wants to return item. He has been refunded already.

Return approved for eBay international order with no returns. Return reason: Changed mind

I am a bit stumped with this one and I am hoping someone else may be able to provide some more insight. I had a listing with no international returns that was just automatically approved. The return reason was that the buyer changed their mind and wa...

Buyer Fraud - Returning a completely different item

I know this is an old & painful topic...Buyer bought $40 power tool switch with serial number on it... (24AK220F) Opened return claiming it 'didn't fit his tool'. Item arrives back...and its his old worn out broken switch with serial #2064CJ (made in...

Maybe I got scammed?

I bought a part for my car.Unfortunately, it didn't work!That's why I wanted to return it! I started the process.The seller wrote back that he would send me a new part!He advised me to stop the return procedure!Now he is no longer communicating with ...

RETURN

I am having issues RETURNING AN ITEM. SELLER IS NOT SENDING A RETURN LABEL

Buyer fraudulent return

Recently sold a somewhat expensive paper manual that is difficult to obtain in excellent condition. Upon receipt of item, buyer claims my choice of packaging damaged the item (despite my having sold many similar without incident). Buyer requested a r...

Received the wrong merchandise

does anyone have any advice on how to get in touch with eBay by email or phone. I received the wrong merchandise from a seller and the seller is not responding. the item does not appear in my account so I can't submit a claim electronically.

I purchased a used motorcycle rim from youall and its the wrong size what do i do

I needed a stock rim for a Honda 1100ct2 1995 120/90/18 rim you sent me a120/70/17 it will not work what can I do now

How do I get back a Dyson Airwrap bought for $362.83 promised to arrive by July 3, didn't?

Pls help me get back the $362.83 I purchased for a Dyson Airwrap on June 29/25 that the seller promised I would receive by July 3/25. It didn't arrive on the date promised. I needed it for a conference in Canada. As well, my husband of 40 years died ...

Wrong item arrived.

Hello. I am pretty new to ebay but I'm currently making an astounding effort in order to get in contact with an ebay agent. Exactly in July 27th I had ordered a Dune 6-book set, and was expecting it to arrive this month. The package supposedly arrive...