Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Refunds

Hi, I'm a seller and a buyer sent me a message saying they had not received an item. Money had been released to me already, I checked the tracking and it was was coming up as completed and delivered. I told the buyer this, he then opened a case with ...

USPS receipt

Along with many others I have had a lot of miss-directed packages and lost packages. To file an insurance claim with USPS it says provide shipping receipt. I use e-bay shipping. How do I get a receipt that the USPS will accept?

Anyone else have issues shipping to guam?

I have had two orders to Guam this year and BOTH of them got inr claims from the buyer. Both times it gets "delayed" from usps and then arrives after the inr claim is closed and buyer is refunded. USPS is no help because the item reads delivered and ...

UPS smart pickup

Is there a way that when I purchase my shipping label through eBay that it can alert the UPS driver that I have a pickup that day? I see on the UPS website that is an option but not sure if it connects with eBay. Thank you!

Resolved! European postal operators stop accepting parcel shipments to USA over tax uncertainty

eBay International sales are in front of major difficulties, because of the new tax reforms, to apply theinternational goods to enter the United States.eBay system at dot com, would not allow European sellers to close the delivery to USA and it would...

Shipping costs

Why as a seller am I charged a shipping fee when buyer is paying it

eBay's Policies

eBay is violating its own policies by allowing Sellers to provide a tracking # saying it was delivered. Then, when we dispute the delivery, ( even when it said in the tracking that it was shipped to a Post Office, & the Post Office sends a letter sta...

USPS Temporary $80 Per Package Fee

While International delivery of packages to the USA have pretty much come to a standstill this week August 25th in part caused by the US Administrations rolling out of new import tariffs on August 29th, I'm surprised eBay hasn't posted any warnings t...

Resolved! I Sold My First Item to an International Buyer and Used the EIS Label But Was Charged Twice

On the night of August 15th, I sold a pack of four pairs of Goodfellow & Co. men's size L (large, 36-38) boxer shorts that's mint in original factory packaging that I've shelved for five years and decided to list for sale to downsize my collection of...

Top Rated Seller Plus

I just qualified for Top Rated Plus, I cannot figure how to do a bulk edit to all of my listings to change the shipping and handling time to same day and next business day?

AQUILINE Tracking # Fraud !!!

The Seller sent eBay a tracking # from Aquiline stating that the package was delivered to my Post Office, then to my home. I checked with my Post Master & they said it was never delivered as stated by Aquiline. Now eBay is taking the word of the trac...

Printing Packing Slips

Is anybody else having issues printing packing slips? Starting last night, whenever I try to print a packing slip, upon the print preview screen it just locks up. Rebooting did not correct. This is happening in Chrome and Edge and locks up in the sam...

International shipping via Asendia - helpful tips

I have bought items from USA using Ebay. I am in the Netherlands and hence sellers use "international shipping" which has some rough edges. Let me document a few, because I would like you sellers to keep selling to me and I think that EBAY, not the s...

Shipping Costs too high for light items - eBay glitch?

In the past month or two, I've noticed that my extremely lightweight non-sports trading cards I've listed have dramatically increased in shipping costs. When I first listed the cards a few months ago, the USPS ground advantage shipping was around $5-...

PWE "Default" Weight and Size

I've tried to dig around and did some research but not sure if this is a thing. I've been listing hundreds of cards using PWE but have to change the weight and size each time. Is there a way I can change the default weight and envelope size to 1oz an...