Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

User avatar by Community Team Community Team
  • 366 Views
  • 0 replies
  • 6 helpful

4x6" label printing issue

All of a sudden yesterday morning I discovered that my settings for 4x6" shipping labels were no longer working correctly, I and have not been able to make them fit anymore. I've been using the same page setup and printer for the last five years, and...

For those of you who package books....

how do you package them? I have always wrapped them in bubble wrap and added cardboard to stiffen the package. But I watched a video of a young woman who only puts them into a padded, waterproof, envelope. For those of you who do that, have the books...

User avatar by Thrill-Seeker
  • 469 Views
  • 11 replies
  • 1 helpful

Shipping Labels

Why can't I print 4x6 labels on ebay anymore even though my setting is 4x6

User avatar by Rising Star
  • 208 Views
  • 3 replies
  • 0 helpful

Lost package going to Canada

I made a mistake - I sent one item in two packages (it was going to be REALLY heavy in one box). It is my first time selling on eBay and I did not know it had to be in one box. Anywho, one box arrived and the other did not. How in the heck does one f...

User avatar by Enthusiast
  • 77 Views
  • 3 replies
  • 0 helpful

eBay Discount Shipping

If eBay wants to charge discount shipping rates to customers why don't they add a handling charge? Or is a seller supposed to use their clearly massive business revenue to buy mailers and shipping supplies themselves? What if you don't want to purcha...

USPS having a bad couple weeks.

Is it just me or is the UPSS having a really bad couple weeks? I've had several items not even scan for tracking. Many buyers complaining they haven't gotten anything I mailed out beginning of last week. I also have an item I bought on 4-22 last scan...

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...

User avatar by Adventurer
  • 6581 Views
  • 128 replies
  • 32 helpful

Media mail versus Ground Advantage

The buyer selected for shipping Media Mail. When I printed out the shipping label it came out Ground Advantage. The buyer paid $5.61 and the Ground Advantage was $7.57. How do I get a media mail shipping label to print out?

OSM Worldwide

Please for the love of God stop using it. The incompetents in charge don't update tracking and it takes forever for them to move packages. I currently have two that are almost definitely going to be late as per the eBay delivery window and tracking h...

User avatar by Adventurer
  • 3234 Views
  • 16 replies
  • 8 helpful

Is USPS tracking down for anybody else or is it just me?

Haven't been able to track anything all day (3/17/24) on the USPS site. It just brings up a blank page (no error message). I don't see anything on the USPS site about the tracking having issues. So just wondering if this is a me issue or is it down f...

User avatar by Trailblazer
  • 282 Views
  • 11 replies
  • 0 helpful

ebay shipping money return scam

Hello, I'm sorry, I may write wrong in some wordsI am purchased item in ebay website. But seller send me wrong item, and wont return item. he prepaid me the shipping of the product to my paypal address. I sent item to seller and he received after 1 m...

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Resolved! Beware Customers using Third shipping companies

I writing this to inform all of my terrible experience to avoid anyone from encountering such a horrible selling experience here on eBay. If you read these situations here you have notice a comment i made on this page that was taken off due to the fa...

User avatar by Adventurer
  • 540 Views
  • 17 replies
  • 1 helpful

Resolved! Shipping envelopes with stamps

If I want to ship envelopes with stamps instead of using Ebay's shipping services which shipping service should I select on my listings?

User avatar by Rising Star
  • 213 Views
  • 11 replies
  • 1 helpful
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