Shipping

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Did process around international shipping change?

For years when we had an international order the customer would buy the item, we would calculate shipping ourselves after this, send an invoice, and then ship on payment. This worked fine. A while back, maybe more than a year, we would get intermitte...

Consulta sobre envíos

Hola! Soy nuevo. Estoy intentando vender desde Argentina y tengo algunos problemas que no entiendo cómo resolver. En Argentina tenemos un problema con la aduana si se despacha por el correo nacional, se quedan con los paquetes mucho tiempo y es impos...

Can I use a QR code ater 9 days that wasn't used

Became ill and message the buyer at the which they said no problem. I read so many different things but they are so outdated. Thanks for your help

I sold a golf club and my banks account was charged for the label. Then my seller account was chg.

I was charged twice for one shipping label.

Item stuck in Customs Cleared Amsterdam

Hello! I am located in Germany and am awaiting an item from the USA, which is currently stuck in Amsterdam and was shipped with Pitney Bowes. The last tracking update reads Customs ClearedAMSTERDAM-SCHIPHOL, Amsterdam 1118and it is from January 24th....

Am I Getting Scammed?

We sold a very expensive vintage t shirt to buyer located in Thailand, shipping to a forwarding address in Oregon. We shipped to the address in Oregon from the order. The item got returned to sender for Vacant address. We contacted the buyer to recon...

Resolved! Shipping not charging buyers enough f

I sold my chairs. They are being held hostage at the buyers post office. I used the label eBay sent. Post off wants 400$ more!! My buyer does not need this fiasco and neither do I. can someone please help me

Guam Shipping

How am I supposed to set up my shipping so I can ship to Guam? I feel like I tried everything and guam customers keep telling me it doesn't work.

Resolved! Invoicing an international buyer

I have a live listing which excludes international buyers due to bad experiences in the past. And bids have been made to this listing. However I’ve been asked by a potential bidder if I will ship to Spain but how would the invoicing and payment work ...

Resolved! FREE shipping using eBay special envelope for coins and cards under $20

I shipped an item on FREE shipping using eBay Special Envelope for items $20 or less, please see the package in the picture attached I live in rural Nevada small town post office. The people that work the post office have told me to my face that usin...

eBay International Shipping is a DISASTER!

I've seen that this topic has been brought up and discussed in various ways before, but it seems like the point hasn't been properly made. I've been using eBay for more than a decade now, and I've been in Europe for most of this time. International s...

How do I refund shipping costs when shipping 2 listings together

A buyer has bought two sets of small toy cars from separate listings. These items are small enough I can ship all together in one box. How can I refund the buyer the cost of shipping of one of the listings?

Over Estimated Mailing Fees

Thor in my side. A Thor motorcycle helmet has kicked me in shipping. I listed it with an expected size of box and weight. This put the price of shipping around $100+/- Finally got a buyer who paid it BUT I was able to put it in a 2" smaller box and t...

What can I do about an international order with the wrong address?

Hi, I am a seller in this specific case. Recently within the past 2(?) months I made a sale outside of the US, shipping is taking a bit to the buyer and they *just* informed me they accidentally put in the wrong address and still haven't received the...

voiding a shipping label ?

I encounter a new challenge or problem with Usps, Customers order was sent out last week and I just received the item today saying that I had to void the shipping label and stop modifying priority boxes. Are they not thinking about the customer at al...