Returns

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Item Not as Described — iPhone 15 Pro IMEI shows unpaid balance

I’m opening a Money Back Guarantee claim because the iPhone I received is financially encumbered (“unpaid balance/finance lock”), which was not disclosed in the listing.Order #: 22-12914-61704Seller: DirectAuth Item: Apple iPhone 15 Pro A2848 128GB U...

Return/shipping buyer question …

FIRST: Sorry, no idea why screenshots are HUGE! So buyer opens return on Sept 10th; does not fit … I immediately send return label: 15 days later; this afternoon I receive “buyer shipped” … okayFEW HOURS after this notification of shipping I get this...

Buyer claims NAD - I have pics to show otherwise

Just rec'd a refund request for NAD. Says the shoes are not new. I know they are because they were mine and I never wore them. I have several pics in my listing showing inside and outside proving they are new. The pic buyer sent me shows a mark - loo...

Return canceled and cant be appeled - probalay got scamed

Hi,I encountered a bad situation. I bought a phone but the NFC didn't work so I wanted to return. I got in contact with the seller and opened the requested the return as the seller said (as "size doesn't fit"). I am starting to realise that was a mis...

Could handling fees curb return abuse?

I am experiencing epidemic levels of return abuse over the last two months since they rolled out Ebay Motors 30 day no questions asked free returns. I had maybe two returns per year before this. A few were my compatibility or description mistakes, an...

tried to return item but did not work

Hi, I tried to return an item that I recived on september 17 becuase the item did not fit , but the return requisition was closed by the seller, and I do not know how to retuen the item and get my refund back , and i do not know how to involve ebay, ...

Contacting a human being at eBay

Hello!... I been having an issue with a seller for the last 3 months... He will not return my money... because he lie to me for 3 months, strung me along and now I can not get my money back from him... There are a lot of messages between the seller a...

Resolved! China seller not sending return label - cannot contact or escalate for eBay help (no button avail)

Chinese seller sold me a "tank top" that was unethically listed / major manufacturer defect. HOW am I able to even get ebay involved!?? I have NO button to "Contact eBay" despite it being well past the date given to be able to do so in the email that...

I ordered size 10 shoes, received size 9. Even though I sent pictures of the shoes , seller said the

I have sent pictures to the seller of the wrong size, they say they sent the right ones. I received the wrong ones it’s all bull**bleep**. Now eBay has them suspended because of fraudulent activity, In the meantime, I’m out almost $100 for shoes on a...

Inad smelly vintage computer

I sold a vintage computer ~ 40yrs old. This was an international sale from UK to Austria Via gap.The buyer has opened an inad case as he claims the computer smells of cigarette smoke and he and is son are unable to tolerate the smell.I didn't notice ...

Return

I cannot a call back from eBay regarding a return. How do I get eBay involved???

Puzzling return....

I had an order back on August 11th. Purchased, packaged and shipped out, delivered on time, no issues. On the 25th a return was opened. Reason? Return ReasonJust didn't like itCommentsOrdered incorrectly. Okay, so it was a buyer remorse return. Not a...

Return label - buyer adress not valid adress

I have moved to Europe, item has to be returned to USA. Return label has USA adress and shipping company . How to change it to EU adress and shipping company ?

Rip off of $100 as a refund of a $200 purchase. Used same shipping box. And $100 less refund

Details item picture9'' Carplay Car Radio GPS Stereo BT For Mercedes Benz SL SL500 SL550 SL600 05-12Order27-13465-91535Return ReasonNo longer neededSep 23You opened a caseSep 21Refund receivedSep 21Item was deliveredSep 19You shipped the item backSep...

Returns

I am curious how can I accept returns but not returns for doesn't fit, accidently order or issues like that. Ebay seems to automatically accept returns from my buyers when I have stated throughout my listing that I dont accept returns for doesnt fit....