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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

International Shipping Fees

I recently was charged an international shipping fee for something that is being shipped to Delaware because the buyers address is in China. China is on my excluded shipping locations. I also use eBay International Shipping program to ship to locatio...

Return to Sender...Address Unknown 🎶🎶🎶

Talk about a Monday...sometimes I hate looking in my mail..I got 2 returns today...as if I don't have enough to do on a Monday.Did look up addresses on google...one address was a highway in Georgia and nearest thing was a car wash.Other address has l...

Arrogant buyer?

I'm getting an arrogant vibe from this initial buyer's message. The weird thing is that what he is asking for, shirt material, is clearly shown in the listing's Item Specifics as well as a line in the listing description. He must have missed it or so...

Is there a way to remove the “Promote your listing” section In My eBay Selling Overview

Is there a way to remove the “Promote your listing” section In My eBay Selling Overview? For me this is just more time consuming clutter.Thanks ahead for any help.

Promoted Listings are a Joke

When listing model train items, I always check what's similar that's currently listed and what similar items have sold for. The promoted items have made searching for items for sale a bad joke. For instance, Fine Art Models are a high end model railr...

Selling slower than ever

I don't even have to ask if anyone else is going through this. But does anyone have any idea of how to get out of this slump? I have over 400 listings, I have adjusted prices on them a few times over the last 6 or so months when going days without a ...

For what reason again?

I forgot what thread it was that I went off topic and @inhawaii mentioned he’s gotten negs removed that were item reviews only and I said I’d try it on a neg I had. Anyway, so as expected I got declined. But look at the message. Does it state the rea...

Resolved! Buyer's Request to Ship to Address Not on File

Monday morning round table...On Friday 03/28 late afternoon, I sold an item, I wanted to get it to the P.O. before they closed, I printed the Label, dropped off Pkg, obtaining receipt. Shortly after returning rec'd message from buyer "please send Pkg...

CRAZY LOWBALL OFFER!

I just had a crazy lowball offer of 80% off, Seriously!, I did not even waste my time with a counter offer or even a message, I just declined, I just hope this is not going to become the norm of what customers are going to expect.

did we forget to pay for something?

For the last six months many of our would be customers sent us a note saying that they wanted to buy a item but eBay has told them that we do not ship to that state, we have called eBay many times and there 'agent" tells us all kinds of tales to get ...

Why can't I reprint a label on an item I shipped today?

Just printed a shipping label for an item and wanted to reprint it, but the option for reprinting has disappeared.This happen to anyone else?

Seller News: April 2025

Part of today's seller news update for April 2025. Shipping to Mexico (direct, not through eBay International Shipping) requires a lot of detailed buyer info including: Recipient’s email address Hi kyle@ebay devon@ebay elizabeth@ebay . How are seller...

Payout & Monthly Store Fee Management Negative Balance

I have an ongoing problem, as I'm sure other store owners do, of the eBay automated payout & fee collection system mismanaging my funds and putting me in the negative at the beginning of the month. For example this month, today 4/1/25, I was paid out...

What does all this mean?

I got an offer.The address of the buyer is in Ontario, CANI check on Pirate and the cheapest shipping is $17.xxWhy didn't this go to a freight forwarder?How does that work from the buyers POV? What is going on here?