I forgot what thread it was that I went off topic and @inhawaii mentioned he’s gotten negs removed that were item reviews only and I said I’d try it on a neg I had.
Anyway, so as expected I got declined. But look at the message. Does it state the reason why it for rejected? Am I missing something? Seriously, who writes and proofreads these eBay messages? The title of the message is “We've made a decision on your request”.
@iamalwaysright wrote:I forgot what thread it was that I went off topic and @inhawaii mentioned he’s gotten negs removed that were item reviews only and I said I’d try it on a neg I had.
Anyway, so as expected I got declined. But look at the message. Does it state the reason why it for rejected? Am I missing something? Seriously, who writes and proofreads these eBay messages? The title of the message is “We've made a decision on your request”.
that feedback removal was most likely before ebay seller customer service was eliminated
@iamalwaysright wrote:
@fern*wood wrote:At least it didn’t state your negative is a must-have.
Huh? I don’t get it. What do you mean by “must-have”?
It's a dig at AI item descriptions which say every item is a must-have.
That said, you are not the first person to point out the email is missing a reason. I read a post like that a few weeks ago - if I can find it I will link to it.
I had a FB comment removed last week and mine didn't state the reason, either.
The other error is it said I can see the change on Seller Help. Well, Seller Help was deprecated circa Nov/Dec last year as functions were integrated into the regular help section so no, I cannot see the change on Seller Help. I clicked the blue button and all it did was take me to the help home page.
Still looking for that post, but I did find 2 other examples:
https://community.ebay.com/t5/Selling/eBay-support-is-absolutely-pathetic/m-p/34936542
