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Customer Return Using Ebay Provided USPS Label Lost in Shipment....can I make a claim?

A customer changed his mind on an item with 30 Day free returns. Ebay provided the USPS label with tracking but the item stalled on its journey back to me on July 2. For customer service and to avoid negative feedback I refunded the purchase price to...

Apologies in Advance...

....for the cringy click bait title and the positive nature of the topic. I just discovered a passion for geology, in particular gems/minerals. I'm fortunate enough to live near an area rich in mineral deposits of all kinds. Yesterday I sold my first...

How exactly does a seller disable Auto-pay?

Auto-pay question - As a seller, how exactly do I turn it off? I don't see an "Auto-pay" on/off button on my Buyer Management page. I see two " Require buyers to provide a payment method..." boxes. By checking/unchecking these boxes, does that enable...

charged twice for the same item under the 'General & Priority

I’ve noticed that I was charged twice for the same item under the 'General & Priority' shipping or listing costs. It seems that eBay deducted this cost twice. Could you please help clarify why this occurred and advise on the process to request a refu...

Request for Guidance on eBay Listings with High Views but No Sales

Hi, Before making any major investment, I listed a few products from different categories and promoted them using Priority Smart Campaigns, following eBay's suggested daily budgets ($26, $40, and $59 for different products). Surprisingly, the priorit...

Feedback Left icon missing from orders page?

There were icons on the all orders page that showed when feedback was left by a buyer and when feedback was left me, the seller. Now I only see the green icon where the buyer left feedback, but the icon showing that I left or need to leave feedback i...

selling

If a buyer opens an unreasonable dispute, how does eBay handle it? Does the seller have the right to appeal?

Ridiculously high fees. The fees applied to my $950.00 sale exceeded 27%. It would have been helpfu

Ridiculously high fees. The fees applied to my $950.00 sale exceeded 27%. The standard fee was 14.6% and the they added another 13% for the general promotion fee. It would have been helpful if the promotion general fee was shown prior to opt in. As t...

Ebay is considering removing the ALL SELLING PAGE. Why?

Why would ebay want to remove the All Selling page?

Resolved! Buyer buys an item just to leave me negative because i left a negative for not delivering an item

They sold me timber around 5 x weeks ago 1st they sent the wrong type of wood and i refused delivery 2nd they sent the order and was returned to them by the courier for not Beng packaged properly they said numerous dates for delivery 5 x weeks later ...

Do I accept return for this?

This is a first … had INAD opened for wrong measurements … but jeans buyer shows in photo are NOT what she bought. Buyer already received/left positive feedback for me a week and half-ish ago for jeans she did buy. I’ve tried reaching out to her abou...

unprofessional customer service

I have products for sale on the eBay platform. In my ad I am very clear and it says local pick up only, which clearly means that there are no returns or cancellations that I do not make shipments, I made a sale and the buyer told me that he could not...

Someone here are looking improve their fulfillment and delivery time? Story time

Hello, I was an ebay seller last year, this year I'm creating a new account here to sell my new products, but I want to ask you, do you know that with a realiable 3pl you can grow here? I want to talk with ebay sellers and show you who was my last fu...

Resolved! Brand new buyer, zero feedback, my gut tells me its a scam

So brand new buyer on a strategy board game expansion. Buyer doesnt have a BGG account - unusual for a player of strategy board games.Value of out of print game is $240 which buyer paid immediately. I chatted with ebay CSR tonight and raised my conce...

OFFERS SENT ON AN ITEM THATS BEEN SOLD AND LISTING IS NO LONGER ACTIVE

We sent an offer to a buyer, they purchased the item without accepting the offer and are now asking for that discount. Where do I find offers sent for an item that has been sold and no longer has a listing ?