Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Should I even bother?

I have a buyer asking me "Exactly what color red is this? Pictures can be misleading. I'm looking for brick red to match these shoes." Then he attached a PICTURE of his red shoes, the very thing he just said that can be misleading. Oh the irony.

Question on how to figure taxable income

On the monthly eBay statements, it shows 'Payouts', 'Shipping Labels' and 'Refunds'. Would I subtract the shipping labels and refunds from the payouts figure to arrive at net taxable income?

Tired of lowballers on "make an offer"

Has anyone noticed how many folks out there are just totally ignorant of what it costs to mail something today? Offering $6 for an item that will cost between $5-$6 just to ship, I'm better off throwing it in the garbage rather than accept their offe...

Should i ship a $1000 item to a weird adress?

Someone purchased from me a $1000 + item . I checked the adress and its the postal service building from a city in Michigan. No po box just a "unit #485"Is that correct? How can they have a unit inside the postal service building. I asked the buyer a...

Tips for selling?

Hey guys I’m a new seller, I have 3 sales and about 70 products, I try to list daily so it’s growing slowly, I get views and watchers but it’s been a week with no bites. I’m just curious if it’s something I’m doing or can do to help, I think it’s goo...

seller-claim of non receipt

o, I have sent a package two months ago with tracking number, The package has been stuck for a long time and when the buyer contacted the post, they told him that I the seller, should file a claim of non receipt. Is this done through ebay? What can I...

Seeking critique...

Seeking critique (good or bad) on the reply to the negative feedback I recently received. Funny how when I give advice to others on responding to negative feedback, I'm much more calm and non-emotional than when it happens to me. LOL

Deposit on custom items

I get a lot of request for custom items that I make. We agree on price and how to make it.After I make it buyer says can I get a better price, or You know I really do not need it after all. This has happend to me 2 times this week alone. Ebay policy ...

Resolved! Vero abuse

So Vero had one of my listings removed for copyright images. Not this account but it’s my picture. The thing is there are other items in this image in front of a bookcase. Doesn’t even look close to professional. There’s no copyright text. It was a b...

Guaranteed authentication theft

I sold a Wayne Gretzky rookie card that went through authentication process, passed and was shipped to buyer. For some reason it couldn’t be delivered. EBay first said it was lost and refunded the buyer and let me keep my funds. I discovered through ...

We are taking pics of all orders prior to shipping

Due to bogus claims of defective product and customers not returning what they received, just this year we started taking pics of every order showing the open box of contents with order doc then second pic with closed box and ship label applied. Than...

How to display "Buy One, Get One Free" promotion in eBay searches?

Seller Calendar 2025 (v.Q2)

Upcoming dates and events for sellers to track during 2nd quarter 2025. If you missed the Spring Seller Check-In last Friday, March 7th, you can watch the video replays here. April 15, Tuesday - Tax Day. General 1099-K info (link), 1099-K transaction...

Buyer paid less, how to invoice?

Somehow, the buyer paid less for the entire order, than how much it's going to cost me for shipping. The listing was for $17 plus free shipping. They paid around $4 for the entire order.I want to send them an invoice for $7 if they want to continue p...

Buyer demanding refund and lying about reason

Hey all..I'm dealing with this international Buyer from Hell who refused to receive the parcel and is now demanding a refund. This is my first such experience so i'm not sure what exactly i'm supposed to do and ebay's automated options make the matte...