Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

My money on hold

Buyer says item is scanned delivered but didn't receive. My payment is on hold

How can I outside promote/ drive sales to my Auction only items?

So sales have tanked, regardless of why, how can I drive traffic to ebay from outside sources to get customers back and sales up on Auction only items with no reserve? As far as I can tell, google doesn't pick up images for auction items anymore and ...

Ebay violates its own Seller Protection policies. Won't remove feedback left due to shipper delay.

Ebay Seller Protection policy states regarding "Events outside your control" that if "An item arrived late but tracking show that shipped on time" then "We will automatically adjust your late shipment rate and remove negative or neutral feedback when...

Resolved! How many of ebay sellers like using EIS and do you find it worthy of using?

Hi1 I have read and seen stories on here about selling internationally. I am able to use EIS if I want to, but I'm not sure if it is something I should do? We are downsizing our belongings and getting ready to list many things. Before I do, I wanted ...

Ebay up to no good again.

I recently read a post where a seller achieved top rated sellers status and his sales suddenly and suspiciously tanked.I was recently promoted from "rockstar" to "super star" status in the ebay community.Yesterday I had a zero sales day.I can't help ...

How do you appeal a VeRO complaint? I don't see a way. My item is definitely authentic.

What happens if you decline a buyer's request to cancel an order?

A buyer won an auction and requested to cancel the order after the auction ended. I noticed my options for response was to either 'accept' or 'decline'. What happens if you decline and ship the order? Just curious.

A question for those who accept 30-day free returns for buyers

Until very recently, I also offered 30-day free returns.I understand that the thinking is that a seller who offers “free returns” is less likely to have bogus NAD claims. I also understand that accepting 30-day free returns is necessary for TRS+ disc...

Wrongfully flagged as counterfeit. What to do?

I had an item get flagged as counterfeit, but it was not. I’m not planning to re-list the item, in case it gets flagged again. But, is there a way to petition the flag? I don’t want to receive another one wrongfully and be banned.

sending offers

I recently sold an item that was listed at $39.99. It sold for $32.00 but I don't remember making an offer to the buyer. How can I see what offers I made to potential buyers. Thanks.

Why are "Order Earnings" and "Payout" different amounts?

I can't find any answers in the ebay help articles

Sell me some shoes

Alright all you rockers. Many of you are probably familiar with the song Piano Man by Billy Joel. This is a similar song called Shoe Man, which sounds almost identical. Well, almost. Please note that no shoes were harmed in the making of this eBay in...

Ebay Is Dead for me . My sales have never been this bad.

So far 2024 has turned out to be one of the worse years since 2000 for me. Sales have been 0 in over a week. I think it's time to move somewhere else.

Promoted views sudden drop

Can anyone give an idea as to what might have caused this? Looking for wild speculation.

Item Views going down when I check back again?

I checked an item I have for sale and at one point it says 18 views, I check it the next day and it says 17 and then 16 views How is this possible? Anyone else getting this glitch? BTW I noticed that views no longer go up when you check up on your it...