Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

E-bay labels

I got an email from E-bay saying that I have to start buying my labels through them so the shipping cost will be cheaper to my buyers. Right now, I use Avery label 27900 and print my labels through USPS.My question is will I be able to use the same A...

USPS losing more packages, 8 just this week.

I'm facing significant challenges with USPS losing packages, and it's becoming increasingly frustrating. Just this week, 9 packages have entered the "In Transit to Next Facility, Arriving Late" status, in essence LOST. To make matters worse, a $500.0...

ebay wants proof of their own tracking?

Ebay has restricted my seller account including payouts to ask me for “proof of delivery” of the items I have sold. the only proof comes by the tracking attached to labels THAT EBAY sold me and generated and that they already post to each sale. as su...

package hasn't arrive (over 25 days)

hello, recently i bought an item from a friend from belgium, i live in UAE. i have paid for the item on april 1 and he shipped the item immediately the next day. around 5 days after shipping he deleted/suspended his ebay account. the item still hasn'...

USPS didn’t deliver my package to me

So, I won two items from an eBay seller, who I’m assuming did combined shipping. USPS says they delivered the package to front desk/mailroom/recepionist. I live in apartments, and my leasing office doesn’t accept packages, and I checked with them jus...

I think the USPS (secretly) has 2 levels of Ground Advantage.

Level 1: For customers. Seems to take about the same amount of time as the old First Class Mail, 3-5- days.Level 2: For USPS use. When ever I order free Priority Mail shipping supplies, it seems to take forever!

Puerto Rico is not classified as part of US by Ebay for many years

its 2024 and the same issue continues, items cannot be shipped to Puerto Rico due to ebay's classification of it as part of the Caribbean. However as a U.S. territory, Puerto Rico uses the same postal system the USPS as the other 50 states. And shipp...

Free shipping on items 2-10

I can't post my 10 items to sell and select $10 shipping for the first item and free for each additional. It charges $10 for each item, which is ridiculous. There is no option to select a fixed shipping cost for 1-10 items. If I choose fixed shipping...

USPS Ground Advantage weight and dimensions for sold and shipped items

Is there a trick to viewing the weight and dimensions for sold and shipped items for USPS Ground Advantage? I might use a different box that no longer matches the dimensions that I used when listing an item. This happens like 20% of the time. I repur...

Buyer's item came back ( return to sender unable to forwrd) after 34 days he wants a refund

I sold an item with a free shipping. It came back -( return to sender-unable to forward) The address was to a shipping overseas company he had on his Ebay account. I received my payout from Ebay. 34 days later the seller contacted me about any update...

Ebay charges a fee on shipping even if the shipping is actual cost

I sell and item and I charge the buyer the actual shipping cost. Ebay can verify that because I purchased the shipping label from them. Why then should Ebay be entitled to a fee on the actual shipping costs? That's just unfair. They probably are maki...

Ebay glitch

Ebay has a real problem. I have addressed with them many times but to no avail.Newer listings in US do not allow shipping to Ireland or outside of US! regardless of shipping set for International by sellers.Ebay keep saying it is sellers settings but...

Anyone else having problems with USPS shipping?

Has anyone else been having problems with shipping on USPS recently? I've been selling on eBay for years and never had any problems, now within the last two months I've had multiple issues with five packages getting miss routed and taking almost a mo...

7 days not scanned should be 10

I wish eBay would change the rules and allow the USPS to go 10 days without a scan before there is a problem. One week is just too short. In my experience of just one year shipping USPS exclusively, one week is too short if you have a buyer who opens...

When did Free Shipping stop being free?

Both the listing and the shipping/handling calculator show free shipping but once the item is in my cart the seller charges a shipping fee with no way to selected a different option.