Selling

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Have your sales suddenly dropped off or stopped? "This seller is taking a break" message to buyers.

My sales took a dramatic drop and I would not have been aware of the issue if a buyer had not messaged me. They told me they were getting a "This seller is taking a break" message when trying to pay for a buy-it-now listing. Further investigation sho...

Question, I hit a wall and I don't know why.

For over 20 years, I have run a successful eBay store under the name abporta (The Marden Empire), consistently maintaining excellent standing with eBay and my customers. Historically, this store has brought in around $400 a month, with consistent vie...

Can I deny a cancellation request if my listing is accurate and buyer was careless

Hi - I just sold an Hermes watch to a buyer. The buyer selected the Buy It Now option. The watch was listed at $2,500.00 with free shipping, authenticity guarantee, and no returns. Immediately after sale went through, the buyer asked how the watch sy...

Help or how to sell paperback books or hardbacks

My, MA HAS BIN READING 3 BOOKS A day for about 15 or more years All novels Example is all JACK REACHERS paperback books I've, never sold books on anywhere I, gave about A bag full to A neighbor Who gave me, A new DEWALT tools IN THE BAG FULL SET OF T...

Resolved! The active list is not show when I search it

I listed a musical instrument called Squarp Hapax, for which only one company sells it. When I try to search for it, my listing doesn't appear, only the one for another company. Even if I enter the full title, it doesn't appear. I don't understand wh...

Using Templates on Phone

Does anybody else use templates for descriptions? I've just spent the last hour and a half on CS Chat with 5 different "specialists". I'm convinced that the first 4 were AI or AI assist chatbots. I contacted them because for several weeks now, I've n...

People will buy anything.

I was shopping with a friend at a local hardware store.In the bargain section I came across this ridiculous thing called a "Corn Dude".They were marked down to one dollar.I bought whatever they had.My friend thought I was nuts.I listed them about a y...

Can't duplicate, save or list templates from Selling Manager Pro (Inventory)

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Resolved! Categories not showing on listings

Anyone have any suggestions as to why the categories an item is listed in is not showing when I view an item. Sometimes I look at how others have an item listed to help me with how to list mine. This just recently disappeared. Thanks.

Buyer Made Offer, Now Complaining About Shipping Cost After I Shipped Item, What Should I Do?

I'm new to selling on eBay so I had a buyer send me an best offer late Thursday night. I didn’t see it until early Friday morning, but I accepted it when I woke up, printed the label around 10:30 AM, and dropped the package off at the post office lat...

99% satisfaction rate, but eBay still says I am under their standard?

We had a flood and I had to cancel two customers, it's the first time I've ever done so, since we sell from many different lots we list of some items a few weeks later that were like the ones we had to cancel. It's a first time for us, the sellers re...

Charged account

This is my first time selling on EBay. I had a graphics card that I was selling and I sold for $65 but the guy that bought the card put a payment dispute and he told me that it was an accident and that he didn’t mean to do that but I didn’t think any...

What are the rules about privately contacting other sellers about a buyer?

Long story short: buyer opened INAD and sent back clothing that she totally destroyed. I went ahead took the loss and refunded, and then I reported her to ebay. Because of the ridiculous nature of how she returned the item, I feel like there's no way...

matrics

this ai Matrics is for the birds, e-bay charging me 6% more on sale because of lost mail climes, they sent me a message that they would revalue my Matrics on July 20, but started shutting down my site as of yesterday, called customer service, they to...

Resolved! Do I accept return for this?

This is a first … had INAD opened for wrong measurements … but jeans buyer shows in photo are NOT what she bought. Buyer already received/left positive feedback for me a week and half-ish ago for jeans she did buy. I’ve tried reaching out to her abou...